Отправка и получение факсов из Windows с помощью VoIP Plug-in for Microsoft Fax
February 2, 2012 – 04:17 | No Comment

Как известно, 3CX Phone System имеет собственный факс сервер, работающий по протоколу T.38, который позволяет принимать факсы и направлять их на общий e-mail или на e-mail конкретного пользователя. Однако, что делать, если стоит задача отправлять …

Читать полностью »
Новости

Новости компании 3CX и партнеров

Релизы 3CX

Анонсы о выходе новых или обновленных продуктов компании 3CX.

Статьи о 3CX Phone System

Дополнительная документация и статьи о 3CX Phone System.

Настройка VoIP телефонов

Инструкции по настройке VoIP / SIP телефонов для работы с 3CX Phone System.

Настройка VoIP шлюзов

Инструкции по настройке VoIP / SIP шлюзов для работы с 3CX Phone System.

Статьи о 3CX Phone System »

Recording Large Messages with the VAD
January 25, 2012 – 15:24 | No Comment

The powerful tool for creating voice applications for 3CX Phone System, the 3CX Voice Application Designer (VAD) allows you to record the audio of a call and store it as a file to disk. Sometimes, …

Original post:
Recording Large Messages with the VAD

Подключение внешних телефонов к 3CX Phone System
January 24, 2012 – 04:48 | No Comment
Подключение внешних телефонов к 3CX Phone System

Практически у всех компаний, использующих VoIP, возникает необходимость подключить к SIP АТС 3CX внешних пользователей со своими SIP телефонами. Этими пользователями могут быть удаленный склад или офис, сотрудник, работающий дома, небольшой филиал компании и т.п. …

Playing Dynamically Created Audio Files with the VAD
January 23, 2012 – 15:12 | No Comment

Until recently, when creating an application with the 3CX Voice Application Designer, the audio files needed to be known early on in the design stage – it was necessary to specify the names of the files …

Configuring Topex Mobilink GSM Gateway with 3CX
January 16, 2012 – 14:49 | No Comment

IMPORTANT: This device has been tested for Voice using Firmware Version Mobilink-IP-1.2.13-C2P-SDX Setting up the Topex Mobilink IP Insert a SIM card into the Mobilink IP by opening the simtray by pressing the small yellow button with (for example) …

Configuring Topex Mobilink GSM Gateway with 3CX
January 16, 2012 – 14:49 | No Comment

IMPORTANT: This device has been tested for Voice using Firmware Version Mobilink-IP-1.2.13-C2P-SDX Setting up the Topex Mobilink IP Insert a SIM card into the Mobilink IP by opening the simtray by pressing the small yellow button with (for example) …

Set Up Speed Dials using 3CX Outbound Rules
January 11, 2012 – 12:04 | No Comment

This step by step guide describes how to set up a speed dial, system based, using the “Outbound Rules” of 3CX Phone System. Open the 3CX Management Console and navigate to Outbound Rules. Click on “Add Outbound …

Anti-Virus Blocking Voice Mail in 3CX Phone System
January 3, 2012 – 13:47 | No Comment

3CX Phone System needs to be able to interact with services on the server where it is installed for proper functionality. In some cases, Anti-Virus software can stop 3CX Phone System from accomplishing this

Audio Delay in IVR Calls
December 15, 2011 – 15:53 | No Comment

When 3CX Phone System has not received a call for a long period of time (for example during the night or out of office hours), it may occur that users in your company come into …

Deploy 3CX MyPhone Desktop Components via Group Policy
December 14, 2011 – 12:21 | No Comment

This article describes how to deploy “3CXMyPhoneDesktopComponents” via Group Policy Management Console in Windows Server 2008.

Setting Up 3CX MyPhone Locally or Remotely
December 6, 2011 – 09:10 | No Comment
Setting Up 3CX MyPhone Locally or Remotely

Introduction 3CX MyPhone is a Silverlight based application that can be used from a web browser or installed locally on your computer for Microsoft Outlook integration.  This guide will take you through installation with these different …

Как изменить длительность записи голосового сообщения Voice Mail
November 26, 2011 – 03:16 | No Comment
Как изменить длительность записи голосового сообщения Voice Mail

Некоторые заказчики задают вопрос – как уменьшить или увеличить длительность голосового сообщения, которое можно оставить пользователю?
Уменьшить длительность стоит ради экономии места на диске или в тех случаях, когда голосовая почта используется мало. Увеличить длительность можно, …

Импорт пользователей 3CX (Extensions) из Windows Active Directory
November 26, 2011 – 01:28 | No Comment
Импорт пользователей 3CX (Extensions) из Windows Active Directory

SIP АТС 3CX Phone System позволяет системному администратору легко импортировать пользователей Windows Active Directory и превратить их в пользователей 3CX Phone System (Extensions). При этом импортируется имя и фамилия пользователя, номер мобильного телефона, электронный адрес …

How to Increase Voice Mail Timeouts in 3CX Phone System
November 25, 2011 – 10:12 | No Comment

Introduction By default, 3CX Phone System has a limit of 2 minutes for callers to leave voice mails. However, there are many cases when people calling your company might want to leave voice mails that are …

Import Extensions via 3CX Active Directory Feature
November 23, 2011 – 10:59 | No Comment

3CX Phone System has the ability to download all of your current user settings from your Active Directory Server via the LDAP protocol. All the user’s data such as first and last names, mobile numbers, …

5-Star Hotel PBX Solution Slashes Hotel Phone Bills
November 16, 2011 – 17:40 | No Comment

New 3CX Hotel Module halves hotel phone bills using VoIP and eliminates PBX maintenance costs. London, UK, November 16 2011 – 3CX, international telecommunications developer of Windows-based PBX software, today announced the launch of 3CX Phone System …

3CX Multi Tenant – Beta Release
November 15, 2011 – 08:49 | No Comment

We are pleased to announce the availability of the beta release of 3CX Phone System Multi Tenant, which gives users the ability to install up to ten instances (also known as Tenants) on the same …

Troubleshooting – 3CX MyPhone Desktop Components Features not Working
October 27, 2011 – 10:44 | No Comment
Troubleshooting – 3CX MyPhone Desktop Components Features not Working

Installing 3CX Desktop components for 3CX MyPhone also installs a COM+ component that is used for communication between 3CX MyPhone and Windows. This is necessary to deliver features such as Hotkey support, stealing of focus, …

Подключение FXO / FXS шлюза Hanlong Unicorn 3112
October 26, 2011 – 01:05 | No Comment
Подключение FXO / FXS шлюза Hanlong Unicorn 3112

FXO / FXS шлюз Hanlong Unicorn 3112 является устройством с независимыми 1 X FXO и 1 X FXS портами. По конструкции и настройке он очень напоминает популярный шлюз Grandstream HT503, но построен на более мощном …

3CX Hotel Module Version 2 Released!
October 19, 2011 – 14:12 | No Comment
3CX Hotel Module Version 2 Released!

3CX is pleased to announce the release of 3CX Hotel Module Version 2.

New Version of 3CXPhone for Android Available (1.3.3)
October 18, 2011 – 09:32 | No Comment
New Version of 3CXPhone for Android Available (1.3.3)

A new build of 3CXPhone for Android is now available! This app allows you to make and receive calls anywhere in the world via 3G and WiFi as if you were still in the office. Please …

Перенос адресной книги Microsoft Outlook в серверную адресную книгу 3CX Phone System
October 11, 2011 – 00:28 | No Comment
Перенос адресной книги Microsoft Outlook в серверную адресную книгу 3CX Phone System

В этой статье я расскажу как просто и быстро “перетянуть” адресную книгу Microsoft Outlook в серверную адресную книгу 3CX Phone System.
Для чего это нужно? Все просто – после “перетягивания” вы можете загрузить адресную книгу в …

Основы безопасности в 3CX Phone System
October 7, 2011 – 10:16 | No Comment
Основы безопасности в 3CX Phone System

В последнее время, по мере увеличения количества инсталляций 3CX Phone System, к нам чаще стали обращаться клиенты с криками о помощи. Эти крики о помощи мы классифицировали на два основных типа:

Наша телефонная система не работает, …

Sending Emails from the VAD
September 29, 2011 – 13:39 | No Comment

3CX Voice Application Designer (VAD), allows you to automatically send e-mails with or without attachments. In this article we’ll show how to save the audio of a call to a file, and then send it as …

Выпущена новая сборка 3CXPhone v.1.3.2 для ОС Android
September 29, 2011 – 02:16 | No Comment
Выпущена новая сборка 3CXPhone v.1.3.2 для ОС Android

3CX с удовольствием представляет новую версию своего программного телефона 3CXPhone v. 1.3.2 для платформы Android. Главное отличие этой версии от предыдущих – наличие технологии 3CX Tunnel.
3CX Tunnel позволяет объединить в один защищенный туннель сигнальный SIP …

New Version of 3CXPhone for Android Available (1.3.2)
September 27, 2011 – 11:48 | No Comment

Make and receive calls via 3G and WiFi with our new 1.3.2 build of the 3CXPhone for Android app.

Правильная настройка отображения Caller ID в 3CX Phone System
September 26, 2011 – 21:30 | No Comment
Правильная настройка отображения Caller ID в 3CX Phone System

Данная статья будет посвящена правильной настройке отображения номера звонящего абонента (Caller ID) на экране телефонов или софтфонов в 3CX Phone System. Корректное отображение Caller ID – проблема, с которой сталкивается абсолютное большинство наших пользователей. Задача …

Открываем скрытые возможности 3CXPhone, или бесплатные видеоконференции HD
September 22, 2011 – 01:29 | 4 Comments
Открываем скрытые возможности 3CXPhone, или бесплатные видеоконференции HD

По многочисленным просьбам наших друзей я решил рассказать про несколько секретов бесплатного софтфона 3CXPhone, которые могут существенно улучшить его использование и сэкономить ваши средства.
1. Установите самую свежую версию софтфона отсюда и настройте аккаунт в телефоне, …

3CX Phone System 10 Service Pack 3
September 15, 2011 – 15:17 | No Comment

3CX is pleased to announce a new release of 3CX Phone System 10 build 21197. This service pack fixes several issues and also adds new features. To download this update, simply login to the 3CX Windows …

Accessing a Web Service from the VAD
September 13, 2011 – 06:55 | No Comment

The 3CX Voice Application Designer allows simple access of web services.

Common Error when Deploying a VAD Project
September 6, 2011 – 05:00 | No Comment

Since the release of 3CX Voice Application Designer version 2.0.3663.0, we have simplified the project configuration to successfully deploy it to 3CX Phone System. One of the improvements includes the support to deploy VAD projects to …

Подключение шлюзов Hybertone / DBL GoIP-1, GoIP-4 и GoIP-8 к 3CX Phone System
September 4, 2011 – 15:36 | No Comment
Подключение шлюзов Hybertone / DBL GoIP-1, GoIP-4 и GoIP-8 к 3CX Phone System

Подключение шлюзов Hybertone / DBL GoIP-1, GoIP-4 и GoIP-8 к 3CX Phone System я продемонстрирую на примере шлюза Hybertone / DBL GoIP-4, в котором будут подключены две первые линии (два первых GSM канала). Остальные линии …

New Version of 3CXPhone for Android Available with 3CX Tunnel (1.3.1)
September 3, 2011 – 05:25 | No Comment

We are pleased to announce a new release of 3CXPhone for Android, build 1.3.1, which includes the 3CX Tunnel.

Configuring VAD Project Settings
September 2, 2011 – 12:36 | No Comment

In the latest versions of 3CX Voice Application Designer, we have significantly simplified the configuration of VAD projects.

Installing 3CX MyPhone
August 29, 2011 – 06:38 | No Comment

In this video, 3CX Partner, Kerry Garrison, shows you how to get 3CX MyPhone up and running in no time at all. 3CX MyPhone is a web-based utility that comes as standard with 3CX Phone System …

How to Trap and Block Calls From “Anonymous” Callers
August 26, 2011 – 09:45 | No Comment

If you want to block calls from “anonymous” callers, you can leverage the “CallerID Blacklist” feature. From the 3CX Management Console: Go to Settings -> Blacklist Click on the “Add” button In the “Blacklist” window: Set the “Caller ID …

3CX MyPhone Overview – Video
August 22, 2011 – 12:25 | No Comment

3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10′s user portal, 3CX MyPhone. 3CX MyPhone is a web based utility that allows you to manage your extension …

New Version of 3CXPhone for Android Available (1.2.12)
August 10, 2011 – 05:52 | No Comment

We are proud to announce a new release of 3CXPhone for Android, build 1.2.12. To improve the stability and performance of the application, various fixes and additions have been made

Hot Desking with 3CX Phone System
August 9, 2011 – 12:49 | No Comment

Introduction A useful feature of 3CX Phone System 10 is hot desking. This means the ability to share one desk between several people who use the desk at different times, or work from various locations.

Configuring a 2N VoiceBlue Next GSM Gateway for 3CX Phone System
July 30, 2011 – 12:44 | No Comment

IMPORTANT: This guide is NOT a supported device. This guide is intended as a guideline only, and will NOT be updated.

3CX Voice Application Designer, Build 3679
July 29, 2011 – 11:22 | No Comment

3CX is pleased to announce a new release of the Voice Application Designer, build number 3679.

Configuring GoldBolt FaxSkape Fax Server for Faxing with 3CX Phone System
July 19, 2011 – 11:58 | No Comment

Important: This document was prepared and tested using GoldBolt FaxSkape Fax Server version 7.0 (Build 11193.1047). If the GoldBolt FaxSkape Fax Server resides on the same machine as 3CX Phone System, you MUST ensure that this SIP …

New Version of 3CXPhone for Android App Available (1.2.11)
June 15, 2011 – 14:33 | No Comment

We are proud to announce the latest 3CXPhone for Android app release, build 1.2.11. This build adds support for Android versions 2.3, 3.0 and 3.1 as well as some new features.

Выбор интернет маршрутизатора (роутера) для 3CX Phone System
June 11, 2011 – 16:53 | 3 Comments
Выбор интернет маршрутизатора (роутера) для 3CX Phone System

Правильный выбор и настройка маршрутизатора являются принципиальными для корректной работы VoIP АТС, какой является 3CX Phone System. Это связано с, прежде всего, некорректной работой NAT сервиса в некоторых моделях устройств. Основные симптомы некорректной работы роутера …

3CX Phone System v10 Service Pack 1
June 3, 2011 – 14:27 | No Comment

3CX is pleased to announce Service Pack 1 for 3CX Phone System Version 10.

Configuring the AlphaTech IPDP Cityline Door Phone with the 3CX Phone System
May 23, 2011 – 07:51 | No Comment

Linking a Door phone to your telephone system can be useful, and this AlphaTech device is an easy-to-configure option. Simply follow these step-by-step instructions

3CX Phone System v10 Update for 3CX MyPhone
May 20, 2011 – 14:30 | No Comment

3CX is pleased to announce an update for 3CX Phone System Version 10.

How to receive multiple Ring Group calls at an extension
May 17, 2011 – 08:38 | No Comment

In a default 3CX setup, the configuration will not allow multiple Ring Group calls to reach an extension. In some business setups it may be required to notify the Ring Group members that there are …

What to look for when buying a router for use with 3CX PhoneSystem
May 10, 2011 – 14:50 | No Comment

td {border:solid 1px #777777; padding:0.5ex;} Purchasing a router may sound like a pretty simple task. This however can become somewhat challenging when VOIP comes into play.

Настройка подключения IP телефонов к 3CX Phone System по технологии OpenVPN (SSL VPN) на примере аппаратов Yealink
May 4, 2011 – 21:27 | No Comment
Настройка подключения IP телефонов к 3CX Phone System по технологии OpenVPN (SSL VPN) на примере аппаратов Yealink

В версиях прошивки телефонов Yealink (только модели SIP-T26 и SIP-T28) X.60.14.5 и выше появилась замечательная возможность подключения к серверу 3СX по технологий OpenVPN (SSL VPN).
Как это работает? При включении телефон сперва устанавливает защищенный шифрованный VPN …

Fax Machines with 3CX PhoneSystem and Grandstream GXW-4004/4008/4024
April 5, 2011 – 15:56 | No Comment

IMPORTANT: This device has been tested for Inbound and Outbound Fax with the following firmware version: Program – 1.0.3.10; Bootloader – 1.0.0.7; Core – 1.0.0.54; Base – 1.0.0.97 3CX Support shall require use of the above …

Clearing the browser and / or Silverlight cache if you have update or login issues with 3CX MyPhone
April 5, 2011 – 06:15 | No Comment

Clearing the browser and / or Silverlight cache if you have update or login issues with 3CX MyPhone

3CX Voice Application Designer Build 3663
April 4, 2011 – 07:31 | No Comment

3CX is pleased to announce a new release of the Voice Application Designer, Build 3659 Version 2.0.3663.0. This new version includes bug fixes and support to deploy projects to 3CX Phone System v10. The new installer …

Голден Телеком (Golden Telecom)
March 16, 2011 – 02:01 | No Comment
Голден Телеком (Golden Telecom)

Прежде чем начать описание настройки 3CX Phone System для оператора Голден Телеком (Golden Telecom) необходимо рассказать небольшую предысторию вопроса.
Голден Телеком – один из старейших и опытнейших игроков рынка IP телефонии (и проводной телефонии) на территории …

How to Configure the Last Message to Play on a VAD Application
March 15, 2011 – 15:06 | No Comment

The 3CX Voice Application Designer can, among other things, play prerecorded audio messages. This component configuration seems simple, but it requires special care when playing the last message of an application, otherwise the caller cannot …

New Version of 3CXPhone for iPhone app Available (1.0.23)
March 3, 2011 – 15:21 | No Comment

We are proud to announce the latest 3CXPhone for iPhone app release, version 1.0.23. The 1.0.23 version fixes several issues and improves the usability when connecting your iPhone device to the 3CX or other IP …

New Version of 3CXPhone for iPhone app Available (1.0.23)
March 3, 2011 – 15:21 | No Comment

We are proud to announce the latest 3CXPhone for iPhone app release, version 1.0.23. The 1.0.23 version fixes several issues and improves the usability when connecting your iPhone device to the 3CX or other IP …

Using RelayFax as a Virtual Fax Machine with 3CX PhoneSystem
February 17, 2011 – 15:31 | No Comment

This guide has been tested for RelayFax 7.0. Be aware that previous versions CANNOT work with 3CX PhoneSystem

Can I receive a Fax from a VoIP Provider to a Grandstream GXW-4004/4008/4024?
February 7, 2011 – 15:41 | No Comment

It is not possible to use Grandstream 4004/4008/4024 as an ATA for a fax machine and send faxes through a VoIP provider. This functionality is possible only if you send or receive the fax through a …

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem
January 27, 2011 – 13:06 | No Comment

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one …

Analog Telephone with MWI Support
January 27, 2011 – 03:46 | No Comment

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues

New version of 3CXPhone for iPhone available (1.0.21)
January 21, 2011 – 14:02 | No Comment

New version of 3CXPhone for iPhone, iPad, iPod Touch available

3CX Voice Application Designer build 3659
January 18, 2011 – 08:33 | No Comment

3CX is pleased to announce a new release of the Voice Application Designer, build number 3659. This new version includes a new installer package, bug fixes and improvements to the deployment settings

Beronet: Redirecting an MSN number to a FAX machine / ISDN card
January 13, 2011 – 13:43 | No Comment

Beronet Berofix Gateway: Redirecting an MSN number to a FAX machine / ISDN card and bypass VoIP SIP

3CX Version 9 Security Update
January 5, 2011 – 08:40 | No Comment

This patch further strengthens the security of 3CX Phone System 9 Installations. Please log on to the Windows management console and download this update which will upgrade your 3CX Phone System 9 Installation to build 15781. .Additional …

Настройка тестового подключения к Vega Telecom
December 20, 2010 – 01:05 | No Comment
Настройка тестового подключения к Vega Telecom

В связи с тем, что украинский оператор Vega Telecom начал предоставлять услугу подключения городского номера по SIP, имеет смысл описать настройку тестового подключения к этому оператору.
Итак, создадим VoIP оператора с тестовыми данными, предоставляемыми Vega.

Адрес тестового …

CallerID Processing with 3CX PhoneSystem – including Distinctive Ringing Features
December 16, 2010 – 11:15 | No Comment

When 3CX PhoneSystem receives an incoming call, using the CallerID Reformatting feature we can standardize the internal representation of the Caller’s Number, and then make sure that the number is displayed correctly to the destination …

Using Patton FXS Gateways with 3CX PhoneSystem
December 16, 2010 – 09:07 | No Comment

Note 1: These devices have been tested for Fax and Voice using firmware ‘Smartware 5.4 Build Series 2009-11-18‘ versions available from http://upgrades.patton.com/submodelselect.asp?model=SmartNode Note 2: Support for these devices is provided by Patton. 3CX Support may provide …

Configuring “Play On Phone” for Outlook with 3CX PhoneSystem
December 3, 2010 – 08:24 | No Comment

If you have enabled Exchange integration inside 3CX PhoneSystem, with Outlook 2007/2010 as an Email client you can take advantage of the “Play On Phone” feature. For details about enabling 3CX PhoneSystem and Exchange Server …

Upgrading the firmware of IP Phones network-wide with 3CX v9 SP4
December 2, 2010 – 01:00 | No Comment

3CX Phone System Version 9 features the ability to easily upgrade your IP Phone’s firmware network wide. This is done using the Phone Provisioning node located in the “Settings” section. Pre-requisites Download the latest firmware available for …

IP Phone firmware upgrade with 3CX SP4
December 2, 2010 – 01:00 | No Comment

3CX Phone System Version 9 features the ability to easily upgrade your IP Phone’s firmware network wide. This is done using the Phone Provisioning node located in the “Settings” section.

Configuring IP Phone LCD Display language with 3CX SP4
December 2, 2010 – 01:00 | No Comment

3CX Phone System Version 9 features the ability to easily change your IP Phone’s LCD display language network wide or on a per phone basis. Pre-requisites Download & install the available language packs for your phone model …

IP Phone LCD Display language with 3CX SP4
December 2, 2010 – 01:00 | No Comment

3CX Phone System Version 9 features the ability to easily change your IP Phone’s LCD display language network wide or on a per phone basis. The procedure is similar for most of the phones that …

3CXPhone and Jabra Interop
November 26, 2010 – 15:15 | One Comment

3CXPhone5 for windows now officially supports Jabra headset devices. This guide has been tested with the following components: Jabra PC Suite 2.2.9 Setup Wizard available from Jabra website 3CXPhone5 for Windows Version 5.14900 To get 3CXPhone5 working with Jabra …

3CX Assistant V9 for Terminal Services
November 19, 2010 – 08:53 | No Comment

3CX is pleased to announce service 3CX Assistant client installer for Terminal Services. This installer allows you to install the 3CX Assistant on a Windows Server operating system which has been promoted to a Terminal …

Replacing a User’s VoiceMail Greeting
November 12, 2010 – 10:00 | No Comment

Sometimes a user may wish to have a professionally-created greeting message for his VoiceMailBox, rather than create it from his phone handset or headset. When a user wants to create a greeting message for his VoiceMailBox, …

Replacing a User’s VoiceMail Greeting
November 12, 2010 – 10:00 | No Comment

Sometimes a user may wish to have a professionally-created greeting message for his VoiceMailBox, rather than create it from his phone handset or headset. When a user wants to create a greeting message for his VoiceMailBox, …

3CXPhone for iPhone – Provisioning
November 11, 2010 – 12:06 | No Comment

The 3CXPhone for iPhone (and iPod) can be provisioned as of version 1.0.15.

Accessing a MySQL database from the VAD
November 10, 2010 – 09:32 | No Comment

The 3CX Voice Application Designer (VAD) allows access to databases such as the SQL Server, Oracle and ODBC enabled database like MySQL. Pre-requisites In order to access a MySQL database through ODBC you need to install the …

Using JavaScript in VAD applications
October 22, 2010 – 11:07 | No Comment

3CX Voice Application Designer (VAD), transforms the diagrams from your designed application into VoiceXML scripts. VoiceXML scripts can have JavaScript code to make some computations so the JavaScript library is available to the application designer. …

How do you make calls? Via a PSTN gateway or provider?
October 4, 2010 – 06:10 | No Comment

How do you make calls? Via a PSTN gateway or provider?

How to make a blind and attended transfer with Yealink
September 24, 2010 – 10:45 | No Comment

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink. We will assume that an incoming call will be received on the Polycom phone which is registered …

Favorite IP phones for 3CX – Poll results
September 22, 2010 – 11:21 | No Comment

We recently held a poll asking 3CX users & partners which was their favorite IP phone. The poll enabled us to get some real data on what phones are really used in the field and …

How to make a blind and attended transfer with Linksys
September 18, 2010 – 20:23 | No Comment

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Linksys SPA962. We will assume that an incoming call will be received on the Linksys phone which is …

3CX Assistant 9 CRM Salesforce Integration
September 17, 2010 – 10:30 | No Comment

3CX CRM Salesforce integration is now available with a separate installer that can be downloaded and installed with the 3CX Assistant Version 9. As a pre-requisite you need to install the latest version of the 3CX …

Troubleshooting CRM Add-in errors in Outlook
September 17, 2010 – 10:03 | No Comment

Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load? Step1.

Firmware Upgrade on a Cisco SPA-50x SIP Phone
September 17, 2010 – 06:07 | No Comment

Using the recommended Firmware version is one of the keys for successful interoperability with 3CX PhoneSystem. From time to time, 3CX will release updates to the configuration guides that often include additional functionality that takes …

Установка и настройка 3CX Phone for Android
September 11, 2010 – 18:06 | No Comment
Установка и настройка 3CX Phone for Android

Установка

Запустите Android Market.
Найдите 3CXPhone или просто введите 3CX. В поиске будет выдана ссылка на 3CXPhone for Android.
Выберите Install.
Нажмите OK, чтобы разрешить доступ а ядру Android, после чего начнется загрузка приложения.
Телефон будет …

3CX Phone for Apple – Beta Testers Wanted!
September 10, 2010 – 15:11 | No Comment

Would you like to become a beta tester for the new 3CXPhone for Apple SmartPhones? After the success of the 3CXPhone for Windows and Andriod, we proudly present the 3CXPhone for iPhone, iPod and iPad. If you …

Working Sonicwall Configuration for 3CX PhoneSystem
September 6, 2010 – 15:04 | No Comment

Many users are battling with Sonicwall devices, and even though 3CX cannot provide support for this, we have the following notes to hopefully help you with your configuration. Using a Sonicwall TZ210 on Firmware Version: “SonicOS …

Oktell SIP GSM Gateway или как получить SIP GSM шлюз в 3-5 раз дешевле!
September 6, 2010 – 00:59 | 6 Comments
Oktell SIP GSM Gateway или как получить SIP GSM шлюз в 3-5 раз дешевле!

В этой статье я расскажу о том, как самостоятельно собрать универсальный SIP GSM шлюз, который по своим возможностям ни в чем не будет уступать дорогим моделям известных производителей.
Идея такого шлюза основана на использовании очень недорогих …

Connectify, или программная Wi-Fi точка доступа на сервере 3CX Phone System
September 5, 2010 – 21:55 | No Comment
Connectify, или программная Wi-Fi точка доступа на сервере 3CX Phone System

В этой статье я расскажу, как удешевить и упростить подключение Wi-Fi VoIP SIP телефонов или смартфонов к серверу 3CX Phone System. Идея заключается в том, чтобы сделать ПК с Windows 7 или Windows 2008 R2, …

Flash телефон Flaphone или звонок с сайта на 3CX Phone System
September 5, 2010 – 21:50 | No Comment
Flash телефон Flaphone или звонок с сайта на 3CX Phone System

В этой статье я расскажу как за 10 минут и без всякого программирования разместить на своем сайте кнопку Позвонить, нажав на которую любой посетитель вашего сайта сможет позвонить к вам в офис.
Кнопка представляет собой специальную …

Интеграция 3CX и Microsoft Dynamics CRM
September 5, 2010 – 21:45 | No Comment
Интеграция 3CX и Microsoft Dynamics CRM

Возможности интеграции
Интеграция 3CX Phone System с Microsoft Dynamics CRM позволяет открыть карточку клиента при входящем вызове, а также позвонить клиенту через web интерфейс CRM. Если CRM не может найти клиента по номеру телефона, пользователю предлагается …

Oktell SIP GSM Gateway. How to obtain SIP GSM gateway 3-5 times cheaply
September 5, 2010 – 21:41 | 7 Comments
Oktell SIP GSM Gateway. How to obtain SIP GSM gateway 3-5 times cheaply

In this article I will explain how to make high quality and  very cheap SIP GSM gateway that works almost like brand, high-priced GMS gateways.
The idea
The idea of the solution is use of cheap Huawei …

How to diagnose problems in applications built with 3CX Voice Application Designer
September 3, 2010 – 12:02 | No Comment

The 3CX Voice Application Designer (VAD) is a powerful tool for creating voice applications quickly and easily, without needing to have great programming or telephony skills. These applications are deployed to the server where 3CX Phone …

How to make a blind and attended transfer with Grandstream
September 1, 2010 – 07:33 | No Comment

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …

3CX Assistant Configuration for 3CX PhoneSystem V9
August 11, 2010 – 11:30 | No Comment

Prior to V9, 3CX Assistant configuration required a separate profile for connecting from the LAN, from the WAN without the tunnel (direct), and from the WAN with the tunnel. For most users, 2 profiles would …

Implementing QoS on a Windows 2008 Server
August 10, 2010 – 08:57 | No Comment

These are instructions to create a basic catch-all policy for all traffic generated from a machine running 3CX PhoneSystem which tags all traffic with a DSCP value of 56. Create a Local Policy for QoS Run “gpedit.msc” Go …

3CX Version 9 Service Pack 1
August 9, 2010 – 12:22 | No Comment

We have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing. Updating your 3CX Phone System 9 installation To update Update 3CX IP PBX version …

Dial “0″ for Operator
August 5, 2010 – 10:55 | No Comment

Sometimes you will want to dial a phone using a number that is NOT its extension number. The following documentation will show you how to set up an alias for an extension

3CX Anti-Hacking. How to secure your 3CX PBX V9
August 3, 2010 – 09:39 | No Comment

How to make a 3CX Phone System Version 9 even more secure With the introduction of the new V9 3CX PBX we decided to add some extra security to the PBX. This new feature is …