Новости компании 3CX и партнеров
Анонсы о выходе новых или обновленных продуктов компании 3CX.
Дополнительная документация и статьи о 3CX Phone System.
Инструкции по настройке VoIP / SIP телефонов для работы с 3CX Phone System.
Инструкции по настройке VoIP / SIP шлюзов для работы с 3CX Phone System.
Introduction 3CX MyPhone is a Silverlight based application that can be used from a web browser or installed locally on your computer for Microsoft Outlook integration. This guide will take you through installation with these different …
......Read More »Microsoft Outlook, Salesforce, SugarCRM, Microsoft Dynamics & Sage Act! get 3CX telephony enabled with 3CX CRM integration module.
......Read More »We are pleased to announce a new release of the 3CX Assistant for Version 9 which includes the long awaited and much requested CRM integration with Microsoft Outlook 2010. This build is available for download from …
......Read More »What is the Microsoft Dynamics CRM integration?
......Read More »Configuring Outbound Rules on 3CX PhoneSystem is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough. But the Outbound Rules in 3CX PhoneSystem allows you to create much more complex rules – allowing you to not only select backup routes which come into effect when other routes fail, but also to select a different set of routes, depending on the type of number being dialled. For the sake of this example, we will assume that our PBX: Has a Gateway connected to a 23-channel T1 circuit – best rates for local calls Has a 3CX SkypeGateway connection to reach Skype IDs directly from an extension Has a VoIP Provider account – this channel provides the best rates for international calls, but (in this example) requires the destination number to be presented in full international format, with the international prefix being “00″ Is using 3-digit extensions Has a Bridge connected to another 3CX PhoneSystem (which is also using 3-digit extensions) installed in London Emergency Number Probably the best way to handle the “911″ Emergency Number is to start with it
......Read More »The whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices: It is a tedious task It can be very time consuming Possibility of Human Error Retaining a Standard Config Enterprise-Wide Time, Time Zone, DST Settings The goal here is to get all phones to display the correct Time, including the correct adjustment for Time Zone and DST. We can configure all the phones to get the same settings by setting the necessary Custom Parameters to the correct values. Time A phone will first need to obtain its Time Reference – this is always in UTC format
......Read More »When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may affect hyper v or vmware instances in which the guest os is Windows XP or server 2003.
......Read More »How to configure Secure SiP This is a complete guide that will provide detailed information on how to: 1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and therefore more secure) 2. Create certificates with Simple CA
......Read More »This article describes how to setup Microsoft Exchange 2007/2010 server as a Unified Messaging Server and configure 3CX Phone System to use it for voice mail and auto attendants This guide has been tested with the following components:Exchange 2007 SP1 RU8 and Exchange 2010 RTM 3CX Phone System version 8.0 and above 3CX Phone System must be installed on a separate machine. . .
......Read More »3CX CRM Integration overview 3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a screen pop-up containing the information of the contact that is calling you. In order to do this, the CRM integration module searches in Microsoft Outlook Contact folder or Salesforce Contact and Lead tables. If the callerid matches an entry in the CRM application database, the contact’s information will be shown in the screen pop-up
......Read More »3CX administrators need to plan ahead on how to construct their 3CX Phone System. Now it is very time consuming to create 1 extension at a time for each user, with their settings and provisioning. There is a very simple way to achieve this – creating a .csv file and importing it
......Read More »London, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center
......Read More »To uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows. MSI cleanup utility The following will show how to clean up Ultidev Cassini when the standalone Cassini uninstaller fails. Download the file to the root for example c:/ and execute the msi installation from there
......Read More »MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles. London, UK, November 24, 2009.
......Read More »New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features London, UK – 6 October 2009 – 3CX today announced a new version of its popular VoIP PBX for Windows , 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution
......Read More »The issues with Microsoft ISA server 2004 and 2006 Unlike most professional firewalls, Microsoft ISA server is not able to do static port mapping. Without static port mapping it is not possible to reliably connect to …
......Read More »Introduction Microsoft Exchange Server Unified Messaging communicates with a PBX via the SIP protocol. However: 1) Only TCP transport is used
......Read More »May 27, 2009 – Leading Windows Networking resource site, WindowsNetworking.com, announced today that 3CX Phone System for Windows was selected the winner in the IP PBX Server category of the WindowsNetworking.com Readers’ Choice Awards. “Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowsNetworking.com manager. “WindowsNetworking.com users are specialists in their field who encounter various solutions for Enterprise Networking at the workplace
......Read More »Japanese resellers and customers now have access to the leading Windows soft PBX with local sales and technical support from JTS 3CX ( www.3cx.com ), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with JTS Japan ( www.j-ts.com ), a leading distributor of networking equipment in Japan.
......Read More »St. Louis, MO, 11 May, 2009 – SoTel Systems, LLC ( www.sotelsystems.com ) announces a partnership with 3CX ( www.3cx.com ) in a strategic effort to provide a low cost, reliable IP PBX bundle to U.S. resellers
......Read More »We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can: Launch calls from Microsoft Outlook or Salesforce Receive notification of inbound …
......Read More »Microsoft Outlook Integration troubleshooting This application allows integrating 3CX Phone System with Microsoft Outlook 2003 and 2007. To do this, a Microsoft Outlook Add-in is installed and automatically configured. But your current configuration may cause that …
......Read More »How do I install Microsoft Fax services on Windows 2003 for 3CX? This guide is imporant to be able to enable Fax on Windows Server 2003 The Fax Sending module can then be installed on this machine …
......Read More »Enable Microsoft Fax Services on Windows Server 2008 Windows Server 2008 needs to have the fax services role enabled to be able to use the 3CX Fax sending module to send faxes via Microsoft Fax. This …
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