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    Инструкции по настройке VoIP / SIP шлюзов для работы с 3CX Phone System.

outlook

Перенос адресной книги Microsoft Outlook в серверную адресную книгу 3CX Phone System

October 11, 2011 - 12:28 am | 0 Comments

ShareВ этой статье я расскажу как просто и быстро “перетянуть” адресную книгу Microsoft Outlook в серверную адресную книгу 3CX Phone System. Для чего это нужно? Все просто – после “перетягивания” вы можете загрузить адресную книгу в настольные SIP телефоны с сервера 3CX. После этого Caller ID всех входящих вызовов будет сверяться с адресной книгой, и, если номер совпал, – имя звонящего отобразится на экране телефона. Очень удобно! Тем более, что

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3CX Unites CRM and PBX to Deliver Superior Customer Service

July 18, 2011 - 3:44 pm | 0 Comments

Microsoft Outlook, Salesforce, SugarCRM, Microsoft Dynamics & Sage Act! get 3CX telephony enabled with 3CX CRM integration module.

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New 3CX Assistant with Outlook 2010 CRM Integration

September 19, 2010 - 10:01 am | 0 Comments

We are pleased to announce a new release of the 3CX Assistant for Version 9 which includes the long awaited and much requested CRM integration with Microsoft Outlook 2010. This build is available for download from …

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Troubleshooting CRM Add-in errors in Outlook

September 17, 2010 - 10:03 am | 0 Comments

Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load? Step1.

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3CX Assistant Advanced Features

April 6, 2010 - 12:55 pm | 0 Comments

The 3CX Assistant is a useful tool that allows a user to better manage calls, and to collaborate with other users within the same group of Extensions. 3CX Assistant also includes some advanced functionality that can significantly improve a user’s experience and productivity with 3CX PhoneSystem

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How to place a call from the assistant on a SNOM or Yealink IP phone

March 12, 2010 - 10:14 am | 0 Comments

3CX Assistant allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook to allow you to quickly dial a number in your contact list. If using 3CXPhone, the call will be launched directly on the phone, but if using IP Phones you must configure 3CX Assistant to launch the call directly on the IP Phone using an HTTP post URL

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3CX Assistant integration with Outlook, Salesforce.com

March 1, 2010 - 3:35 pm | 0 Comments

3CX CRM Integration overview 3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a screen pop-up containing the information of the contact that is calling you. In order to do this, the CRM integration module searches in Microsoft Outlook Contact folder or Salesforce Contact and Lead tables. If the callerid matches an entry in the CRM application database, the contact’s information will be shown in the screen pop-up

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3CX Assistant for Microsoft Terminal Services 8.11138

February 25, 2010 - 1:03 pm | 0 Comments

After high demand from 3CX administrators worldwide, we have finalized a version of the 3CX Assistant that is specifically designed for Windows Server OS with Terminal service roles enabled.  This installation package is available for download from here . Things to note in the 3CX Assistant TS installation (V8.11138): The Assistant installation will not prompt you to choose whether to install CRM or the 3CX Phone.

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Outlook & Salesforce integration beta!

April 20, 2009 - 12:18 pm | 0 Comments

We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can: Launch calls from Microsoft Outlook or Salesforce Receive notification of inbound …

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Troubleshooting CRM (Outlook, Salesforce) Integration

March 1, 2009 - 3:36 pm | 0 Comments

Microsoft Outlook Integration troubleshooting This application allows integrating 3CX Phone System with Microsoft Outlook 2003 and 2007. To do this, a Microsoft Outlook Add-in is installed and automatically configured. But your current configuration may cause that …

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