3CX VoIP Blog phone-system

License Activation 3CX Phone System 8 & 9 – Important Notification

April 6, 2012 - 9:30 am | 0 Comments

The licensing mechanism for 3CX Phone System has changed, due to software piracy issues.

3CX is a Viable Solution for Large Enterprises

April 4, 2012 - 9:03 am | 0 Comments

3CX Phone System has proven itself as a leading PBX solution for small to medium sized businesses.

Large Enterprises Benefit from 3CX Phone System

April 4, 2012 - 9:03 am | 0 Comments

3CX Phone System has proven itself as a leading PBX solution for small to medium sized businesses. But how does it hold up for larger companies? Can 3CX Phone System work under the enormous strains …

How to React when 3CX Phone System is Under Attack

April 3, 2012 - 7:42 am | 0 Comments

This is a guest post from 3CX Premium Partner, Charles Ambrosecchia of SigmaVoIP. In this article, Charles explains how to combat any attacks on your 3CX Phone System server.

3CX Phone System High Availability System – Active / Active

February 27, 2012 - 5:00 am | 0 Comments

An active failover allows for seamless handover to a backup server in case the first server fails. If the primary 3CX Phone System Server fails, the phones will automatically switch to the backup server and/or …

3CX Phone System 10 Service Pack 6 – Maintenance Update

February 15, 2012 - 2:59 pm | 0 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 24018 – Service Pack 6. To combat software piracy, we require all 3CX Phone Systems to be reactivated on their next start-up. …

3CX and ippi to Provide Low-Cost, Quality VoIP Solutions

January 26, 2012 - 12:58 pm | 0 Comments

Quality and affordable VoIP PBX solution available to all 3CX Phone System customers thanks to successful integration testing with leading VoIP provider, ippi. London, UK and Paris, France – 26 January 2012 – 3CX, developer of …

Recording Large Messages with the VAD

January 25, 2012 - 3:24 pm | 0 Comments

The powerful tool for creating voice applications for 3CX Phone System, the 3CX Voice Application Designer (VAD) allows you to record the audio of a call and store it as a file to disk. Sometimes, …

Anti-Virus Blocking Voice Mail in 3CX Phone System

January 3, 2012 - 1:47 pm | 0 Comments

3CX Phone System needs to be able to interact with services on the server where it is installed for proper functionality. In some cases, Anti-Virus software can stop 3CX Phone System from accomplishing this

Pluss Connects with 3CX

December 23, 2011 - 12:14 pm | 0 Comments

When Pluss, the UK’s largest social enterprise, needed to buy and install a 270 handset VoIP phone system in record time, they chose 3CX. The project went so well that they started a commercial arm …

Audio Delay in IVR Calls

December 15, 2011 - 3:53 pm | 0 Comments

When 3CX Phone System has not received a call for a long period of time (for example during the night or out of office hours), it may occur that users in your company come into …

Get Your 3CX Book Today

December 8, 2011 - 12:27 pm | 0 Comments

Have you read 3CX Partner Kerry Garrison’s 3CX Version 10 Book? It’s a fantastic read, designed to take you from installing and configuring 3CX Phone System to understanding the best practices for deployment and development …

3CX Phone System 10 Service Pack 5

December 7, 2011 - 11:58 am | 0 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. This service pack fixes numerous Wallboard issues and also adds a new and important caller id feature. To download this …

How to Increase Voice Mail Timeouts in 3CX Phone System

November 25, 2011 - 10:12 am | 0 Comments

Introduction By default, 3CX Phone System has a limit of 2 minutes for callers to leave voice mails. However, there are many cases when people calling your company might want to leave voice mails that are …

Import Extensions via 3CX Active Directory Feature

November 23, 2011 - 10:59 am | 0 Comments

3CX Phone System has the ability to download all of your current user settings from your Active Directory Server via the LDAP protocol. All the user’s data such as first and last names, mobile numbers, …

5-Star Hotel PBX Solution Slashes Hotel Phone Bills

November 16, 2011 - 5:40 pm | 0 Comments

New 3CX Hotel Module halves hotel phone bills using VoIP and eliminates PBX maintenance costs. London, UK, November 16 2011 – 3CX, international telecommunications developer of Windows-based PBX software, today announced the launch of 3CX Phone System …

3CX Multi Tenant – Beta Release

November 15, 2011 - 8:49 am | 0 Comments

We are pleased to announce the availability of the beta release of 3CX Phone System Multi Tenant, which gives users the ability to install up to ten instances (also known as Tenants) on the same …

3CX Phone System 10 Service Pack 4

November 8, 2011 - 4:22 pm | 0 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22052. This service pack fixes several issues and also adds new features.

UK Employment Agency Deploys 3CX Phone System

October 4, 2011 - 12:28 pm | 0 Comments

Over £100K Saved For Pluss By Installing 3CX Phone System London, UK, October 4 2011 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, has today announced that 3CX Phone System and the …

3CX Phone System 10 Service Pack 3

September 15, 2011 - 3:17 pm | 0 Comments

3CX is pleased to announce a new release of 3CX Phone System 10 build 21197. This service pack fixes several issues and also adds new features. To download this update, simply login to the 3CX Windows …

Installing 3CX MyPhone

August 29, 2011 - 6:38 am | 0 Comments

In this video, 3CX Partner, Kerry Garrison, shows you how to get 3CX MyPhone up and running in no time at all. 3CX MyPhone is a web-based utility that comes as standard with 3CX Phone System …

3CX MyPhone Overview – Video

August 22, 2011 - 12:25 pm | 0 Comments

3CX Partner Kerry Garrison from 888voip gives an overview of the features found in 3CX Phone System 10′s user portal, 3CX MyPhone. 3CX MyPhone is a web based utility that allows you to manage your extension …

3CX Version 10 Book Now Available

August 4, 2011 - 9:02 am | 0 Comments

Following up on the popular 3CX Version 9 Book, 3CX Partner Kerry Garrison of 888VoiP has released an updated version covering all of the features in 3CX Phone System 10 and additional modules, such as the …

3CX Phone System 10 Service Pack 2

July 22, 2011 - 11:22 am | 0 Comments

3CX is pleased to announce Service Pack 2 for 3CX Phone System 10 build 20401. This service pack fixes several issues and also adds new features.

Configuring GoldBolt FaxSkape Fax Server for Faxing with 3CX Phone System

July 19, 2011 - 11:58 am | 0 Comments

Important: This document was prepared and tested using GoldBolt FaxSkape Fax Server version 7.0 (Build 11193.1047). If the GoldBolt FaxSkape Fax Server resides on the same machine as 3CX Phone System, you MUST ensure that this SIP …

3CX Selects Grandstream IP Phones as Preferred Phones for 3CX Phone System v10

June 6, 2011 - 1:37 pm | 0 Comments

3CX Phone System v10 and Grandstream deliver on strategic cooperation with completely integrated, best in class and best value PBX solution. London, UK and Brookline, MA

3CX Phone System v10 Service Pack 1

June 3, 2011 - 2:27 pm | 0 Comments

3CX is pleased to announce Service Pack 1 for 3CX Phone System Version 10.

3CX Call Center Barges into Outdated Proprietary Call Center PBX Market

May 30, 2011 - 11:00 am | 0 Comments

Fully featured enterprise call center module added to 3CX Phone System at SMB price London, May 30 2011 – 3CX, international telecommunications developer, today announced the availability of the 3CX Call Center Module, which adds professional …

Enhance your 3CX Skills with the New 3CX Training Course

May 25, 2011 - 12:39 pm | 0 Comments

With the release of 3CX Phone System 10, it’s our pleasure to announce the new 3CX Phone System Training Course! This revamped training course provides both experienced and new users alikean environment in which to better …

3CX Phone System v10 Update for 3CX MyPhone

May 20, 2011 - 2:30 pm | 0 Comments

3CX is pleased to announce an update for 3CX Phone System Version 10.

Unified Communications Finally Unified with New 3CX Phone System v10

May 11, 2011 - 12:15 pm | 0 Comments

New 3CX MyPhone user portal makes Unified Communications features understandable to the average business user London, May 11 2011 – 3CX, international telecommunications developer, today announced the availability of 3CX Phone System version 10.

3CX Phone System v10 Release Candidate 2

May 9, 2011 - 8:34 am | 0 Comments

3CX is pleased to announce Release Candidate 2 for 3CX Phone System Version 10.

3CX Phone System Gets Skype Connect Certified

April 27, 2011 - 11:02 am | 0 Comments

3CX Phone System for Windows allows businesses to connect with Skype users worldwide with its support of Skype Connect London 27th April 2011 – 3CX, developer of the award-winning 3CX Phone System for Windows, today announced …

3CX Phone System v10 Release Candidate

April 23, 2011 - 10:18 am | 0 Comments

3CX is pleased to announce a Release Candidate for 3CX Phone System Version 10. This build fixes many issues and also adds some features that were missing in previous versions of V10. Build version 10.0.18857.1613

3CX Phone System v10 BETA 2

April 13, 2011 - 2:18 pm | 0 Comments

3CX Phone System v10 BETA 2

3CX Voice Application Designer Build 3663

April 4, 2011 - 7:31 am | 0 Comments

3CX is pleased to announce a new release of the Voice Application Designer, Build 3659 Version 2.0.3663.0. This new version includes bug fixes and support to deploy projects to 3CX Phone System v10. The new installer …

3CX Provides the Fuel to Heat up Zehnder’s Business Phone System

March 23, 2011 - 10:28 am | 0 Comments

Heating Specialist Zehnder realizes phone system administration savings of over 90% per year with 3CX London, March 23rd – 3CX, developer of the popular VoIP PBX 3CX Phone System, today announced that heating specialists Zehnder has …

3CX Phone System v10 Beta 1 available!

March 18, 2011 - 7:58 am | 0 Comments

3CX Phone System v10 Beta 1 available! V10 is a major release, with an all new – Silverlight based – user portal, 3CX MyPhone.

3CX and 3StarsNet Announce VoIP PBX Solution

February 10, 2011 - 8:13 am | 0 Comments

3CX and 3StarsNet present complete VoIP PBX solution to all 3CX phone system customers London, UK and Brussels, Belgium – 10 February 2011- 3CX, developer of the popular Windows-based VoIP PBX 3CX Phone System, today announced …

3CX expands operations with Swiss office

January 19, 2011 - 10:02 am | 0 Comments

New operation enables 3CX to target and serve the Swiss market LONDON, UK | ZUG, SWITZERLAND – January 18 – 3CX, developer of the award-winning 3CX Phone System for Windows, today announced that it has opened …

3CX Version 9 Security Update

January 5, 2011 - 8:40 am | 0 Comments

This patch further strengthens the security of 3CX Phone System 9 Installations. Please log on to the Windows management console and download this update which will upgrade your 3CX Phone System 9 Installation to build 15781. .Additional …

Configuring “Play On Phone” for Outlook with 3CX PhoneSystem

December 3, 2010 - 8:24 am | 0 Comments

If you have enabled Exchange integration inside 3CX PhoneSystem, with Outlook 2007/2010 as an Email client you can take advantage of the “Play On Phone” feature. For details about enabling 3CX PhoneSystem and Exchange Server …

3CX announces Strategic Partnership with Approved SIP Trunk Service Provider Orbtalk

December 2, 2010 - 7:36 am | 0 Comments

London, UK, 1st June 2010.

IP Phone firmware upgrade with 3CX SP4

December 2, 2010 - 1:00 am | 0 Comments

3CX Phone System Version 9 features the ability to easily upgrade your IP Phone’s firmware network wide. This is done using the Phone Provisioning node located in the “Settings” section.

IP Phone LCD Display language with 3CX SP4

December 2, 2010 - 1:00 am | 0 Comments

3CX Phone System Version 9 features the ability to easily change your IP Phone’s LCD display language network wide or on a per phone basis. The procedure is similar for most of the phones that …

Configuring IP Phone LCD Display language with 3CX SP4

December 2, 2010 - 1:00 am | 0 Comments

3CX Phone System Version 9 features the ability to easily change your IP Phone’s LCD display language network wide or on a per phone basis. Pre-requisites Download & install the available language packs for your phone model …

VoIPtalk passes 3CX Interoperability Testing

November 19, 2010 - 12:44 pm | 0 Comments

VoIPtalk today added the popular 3CX platform to its list of supported PBX platforms. VoIPtalk has been unofficially supported on the 3CX forums for years so interoperability has existed for some time

3CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden

November 12, 2010 - 10:09 am | 0 Comments

Nicosia, Cyprus and Oslo, Norway – 12 November 2010 – 3CX, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider Phonzo and announced today a …

3CX Version 9 Service Pack 4

November 10, 2010 - 3:24 pm | 0 Comments

3CX is pleased to announce service pack 4 for version 9. This update allows you to perform all IP phone management functions from within the 3CX Management Console. This service pack is ready for download …

Polish foundry forging ahead with 3CX Phone System

November 5, 2010 - 9:26 am | 0 Comments

London UK, Date: GUSS-EX a Polish engineering company,operating in warehouse logistics, turns to 3CX when they finally decide to replace their outdated telephone system. Large manufacturing companies use GUSS-EX to provide design, production planning and casting …

Using JavaScript in VAD applications

October 22, 2010 - 11:07 am | 0 Comments

3CX Voice Application Designer (VAD), transforms the diagrams from your designed application into VoiceXML scripts. VoiceXML scripts can have JavaScript code to make some computations so the JavaScript library is available to the application designer. …

Third Party Applications for 3CX: MDLsolutions Predictive Dialer

October 18, 2010 - 7:54 am | 0 Comments

MDLsolutions Predictive Dialer has been built to work directly with 3CX Phone System and incorporates everything you need to manage your client contact lists. This dialer consists of three software applications, the predictive dialer, the …

3CX Version 9 Service Pack 3

October 16, 2010 - 9:32 am | 0 Comments

3CX is pleased to announce service pack 3 for version 9. This will upgrade your current 3CXPhone System V9 to build 14507. This update is now ready for download from the 3CX Winforms Management …

Neon Healthcare organisation glows with 3CX!

September 21, 2010 - 11:55 am | 0 Comments

London UK, September 21 – Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40th year as a network of community health centers, has entrusted 3CX as …

3CX releases free VoIP phone for Android: 3CXPhone

September 8, 2010 - 12:39 pm | 0 Comments

Full featured SIP phone for Android allows users to make free VoIP Calls over WiFi and 3G London, September 8– 3CX, developer of the popular Windows softphone 3CXPhone and VoIP PBX 3CX Phone System, today announced …

3CX Version 9 Service Pack 1

August 9, 2010 - 12:22 pm | 0 Comments

We have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing. Updating your 3CX Phone System 9 installation To update Update 3CX IP PBX version …

3CX Anti-Hacking. How to secure your 3CX PBX V9

August 3, 2010 - 9:39 am | 0 Comments

How to make a 3CX Phone System Version 9 even more secure With the introduction of the new V9 3CX PBX we decided to add some extra security to the PBX. This new feature is …

3CX successfully complete interoperability testing with Yealink

August 3, 2010 - 7:48 am | 0 Comments

3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability …

3CX Phone System 9 goes Unified Communications with Video support

July 26, 2010 - 11:24 am | 0 Comments

V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

3CX Phone System 9 – Release Candidate 2 – Build 13545

July 19, 2010 - 12:26 pm | 0 Comments

We are happy to announce the availability of RC2 of 3CX Phone System v9, build 13545. This build is likely to go “gold” next week. You can download it here The 3CX Assistant is now included in the main download, and the link to it is automatically sent to users by email, however you can download it separately here .

3CX Phone System v9 RC 1 available!

July 2, 2010 - 11:07 am | 0 Comments

The release candidate for 3CX Phone System v9 (9.13373) is now available for download here! A separate 3CX Assistant download is no longer required, read on…. We have added a great new feature making it much easier to deploy 3CX Assistant and 3CX Phone to extension users.

3CX launches free SIP phone for the Android

June 29, 2010 - 1:31 pm | 0 Comments

Recognizing the increasing importance of the smartphone as a client to a modern VoIP PBX, 3CX has developed a version if its popular softphone for the Android Platform. Available immediately as a beta, 3CXPhone for Android supports Android 1.5, 1.6, 2.1 and 2.2 on smartphones from Google, HTC (HTC Desire & HTC Elite), Motorola, Samsung, Sony Ericsson and many others

3CX Phone System v9 BETA 2, build 13011

June 10, 2010 - 8:13 am | 0 Comments

3CX Phone System v9 BETA 2

3CX Phone System Version 9 beta 1 is here!

May 28, 2010 - 5:42 am | 0 Comments

A new version of 3CX Phone System is available in beta and what a version! 3CX Phone System v9 packs a punch with video support on 3CXphone, SLA functionality and the ability to provision 3CX …

3CX integration with Exchange Server 2007 / 2010 unified messaging

May 14, 2010 - 8:02 am | 0 Comments

Integrating Exchange Server 2007 2010 unified Messaging capabilities with 3CX Phone System

3CX receives Unified Communications Magazine 2009 Product of the Year Award

April 20, 2010 - 10:49 am | 0 Comments

3CX Phone System for Windows Recognized for Exceptional Innovation London, April 20 — 3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications …

Configuring AVM FritzBox as a Firewall with 3CX Phone System

April 14, 2010 - 8:28 am | 0 Comments

This guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …

Firewall Configuration Overview for 3CX PhoneSystem

March 29, 2010 - 7:57 am | 0 Comments

In order for 3CX Phone System to communicate successfully with VoIP providers and Remote Extensions, your firewall/router device must be configured for SIP operation. To maximize your chances of success, make sure you choose a …

How can I localize/translate 3CX PhoneSystem

March 16, 2010 - 9:55 am | 0 Comments

The 3CX Phone System is designed to be multi-lingual.

Customizing CDR (Call Data Records) output

March 15, 2010 - 2:52 pm | 0 Comments

3CX Phone System can output call data records per call. These call data records can be configured to a format of your choice and thus its relatively easy to integrate with external billing software.

Analyzing a successful call setup between extensions within 3CX

March 11, 2010 - 2:12 pm | 0 Comments

Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console. This server status log lists all important events that 3CX Phone System is processing, and is the most important tool when troubleshooting an issue.

Jittery IVR when using HyperV or Vmware

March 11, 2010 - 8:42 am | 0 Comments

When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may affect hyper v or vmware instances in which the guest os is Windows XP or server 2003.

Supported Operating Systems for 3CX Phone System

March 10, 2010 - 1:34 pm | 0 Comments

3CX Phone System can be installed on most versions of Windows. Below is a complete list of supported and unsupported operating systems. Note: Unsupported does not necessarily mean that 3CX will not work, however it does not get tested by our testing team and we will not be able to assist with issues

Creating a dial plan for a Beronet berofix that can select a line

March 5, 2010 - 1:46 pm | 0 Comments

With a Beronet Card, and proper configuration, you are able to choose the exact line/port on which you want to dial out. This feature is requested for lines that have different MSN/DID/DDI numbers.

How can I create extensions in bulk?

February 28, 2010 - 9:33 am | 0 Comments

3CX administrators need to plan ahead on how to construct their 3CX Phone System. Now it is very time consuming to create 1 extension at a time for each user, with their settings and provisioning. There is a very simple way to achieve this – creating a .csv file and importing it

Spitfire and 3CX offer channel complete SIP solution

February 17, 2010 - 7:45 am | 0 Comments

London, UK – February 17, 2010 - Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center

3CX appoints Electronic Frontier as UK distributor

February 16, 2010 - 7:51 am | 0 Comments

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones

3CX Application Exchange – 3rd Party application solutions page

February 15, 2010 - 10:50 am | 0 Comments

The 3CX installed base and community is growing rapidly and with that the demand for 3rd party applications and solutions for 3CX Phone System . To accommodate this demand, we have launched a 3rd party solutions page which lists Add ons available for 3CX Phone System. The add ons range from integration modules for CRM systems to Voice applications developed with the 3CX Voice Application Designer.

New 3CX Phone System build 8.0.10824 with Update functionality

February 4, 2010 - 12:04 pm | 0 Comments

New 3CX Phone System build 8.0.10824 with Update functionality

Media Server Modes in 3CX Phone System

February 4, 2010 - 11:43 am | 0 Comments

Introduction to the 3CX Media Server The 3CX Phone System’s main job is to connect 2 (or more) entities together for transmission of audio between them. However, there are 3 different mechanisms which can be utilized for the delivery of audio streams between 2 endpoints: Bypass Mode (Direct) Proxy Mode (Pass-Through) Transcoding Mode (Bound to Media Server) Audio streams are delivered by the 3CX Media Server. The inbuilt 3CX Media Server can recognize whether the call is an internal call an external call by making a calculation based on the comparison of the 3CX Phone System Local IP address and Subnet mask, it’s interfaces and those of the settings set on the phone or party.

Take control of calls on 3CX with the Call Control API

February 2, 2010 - 5:34 am | 0 Comments

The Call Control API is an API available in version 7 and upwards that allows calls to be controlled. This is an advanced API that requires .NET, C# and telecommunications experience. It should only be used for larger projects

3CXPhone 4 delivers free softphone in Smartphone look

January 12, 2010 - 9:05 am | 0 Comments

3CX’s popular free business soft phone gets intuitive new interface London 12 January, 2010 – 3CX today announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

3CX and Italian VoIP Provider VoipVoice announce interoperability with special offer

January 11, 2010 - 10:47 am | 0 Comments

VoipVoice, Italian VoIP provider offers free number rental for the first 6 months of 2010 on up to three PSTN numbers for accounts activated by new 3CX clients by 28 th February 2010. London / Florence 11 January, 2010 – 3CX ( www.3cx.com ), the international developer of the multi-awarded 3CX Phone System for Windows, and VoipVoice ( www.voipvoice.it ), an Italian VoIP provider, have announced an alliance providing a fully integrated voice solution using VoIP ( voice over IP ). Companies can now use 3CX IP PBX for Windows together with the VoipVoice business grade VoIP service and know that full interoperability testing has been performed and that both companies will fully support customers in deploying this solution

MigraX and 3CX dial the Swedish VoIP PBX market

November 24, 2009 - 12:41 pm | 0 Comments

MigraX to distribute 3CX in Sweden to its reseller channel and offer special PBX bundles. London, UK, November 24, 2009.

Voice Applications get Visual with 3CX VAD

November 5, 2009 - 1:41 pm | 0 Comments

Voice Applications get Visual with 3CX VAD 3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease London, 28 September 2009 – 3CX today announced the availability of 3CX Voice Application Designer (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task. By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses

3CX Phone System gets chatty with Instant Messaging feature

October 6, 2009 - 9:15 am | 0 Comments

New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features London, UK – 6 October 2009 – 3CX today announced a new version of its popular VoIP PBX for Windows , 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution

3CX Phone System v8 RC3 available

October 2, 2009 - 4:16 pm | 0 Comments

This the final build of 3CX Phone System v8 which will be released early next week. Unless there are major showstoppers, this release will go ‘Gold’! Changes: FAX SERVER FIX for crash on numerous incoming faxes restore …

3CX Phone System for Windows RC2 available

September 25, 2009 - 11:27 am | 0 Comments

3CX Phone System for Windows RC2

3CX Phone System v8 RC 1 Released

September 16, 2009 - 2:09 pm | 0 Comments

We are happy to announce a release candidate for 3CX Phone System v8! New additions in this release candidate are: Support for Polycom BLF Support for Polycom Side car Support for Berofix BRI and PRI Gateway cards Support for …

Using the 3CX SIP Proxy Manager

September 3, 2009 - 12:21 pm | 0 Comments

You can download the stand-alone SIP Proxy Manager from here: http://www.3cx.com/downloads/3CXSIPProxyManager8.msi. IMPORTANT: Use the above link with 3CX Phone System version 8.0.9908 or higher. Use this one for For Version 7 of the 3CX Phone …

External and Internal Devices: Network Topology

September 3, 2009 - 12:17 pm | 0 Comments

Introduction 3CX Phone System frequently communicates across LANs and establishes calls between devices (softphones, hardphones, gateways, VoIP providers, and PBX bridges) which are located on different networks. The PBX communicates both with devices that are inside …

Analyzing a SIP Call

August 4, 2009 - 1:38 pm | 0 Comments

This document describes how a SIP call is established in 3CX Phone System, and what events will be written to the ‘Server Status’ page in the 3CX Management console. Using this call flow description, and …

How do I disable Internet Explorer Enhanced Security Configuration for Windows Server 2008

August 4, 2009 - 1:25 pm | 0 Comments

If you want to manage and configure 3CX Phone System on Windows 2008 server operating systems, you will have to disable IE ESC on the server. Go to Start and click on “Server Manager” Click on “Configure …

3CX Voice Application Designer (VAD) is here!

August 3, 2009 - 8:38 am | 0 Comments

I am proud to announce the first beta of our new 3CX Voice Application Designer product.

How to solve Source Identification issues

July 5, 2009 - 10:18 am | 0 Comments

How to solve Source Identification issues The source of a call must be identified for security. This FAQ explains how 3CX Phone System identifies the source of calls by default and how you can adjust the …

How can I check that the 3CX uninstall completely removed 3CX Phone System?

May 30, 2009 - 9:16 am | 0 Comments

You can check that 3CX Phone System has been completely uninstalled by using the 3CX Installation Checker Tool. The tool will provide information about any traces of 3CX files that could still be on the system. …

3CX Phone System for Windows voted Readers’ Choice Award Winner

May 27, 2009 - 11:12 am | 0 Comments

May 27, 2009 – Leading Windows Networking resource site, WindowsNetworking.com, announced today that 3CX Phone System for Windows was selected the winner in the IP PBX Server category of the WindowsNetworking.com Readers’ Choice Awards. “Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowsNetworking.com manager. “WindowsNetworking.com users are specialists in their field who encounter various solutions for Enterprise Networking at the workplace

3CX partners with JTS Japan to claim a stake in Japan’s growing VoIP PBX market

May 26, 2009 - 11:15 am | 0 Comments

Japanese resellers and customers now have access to the leading Windows soft PBX with local sales and technical support from JTS 3CX ( www.3cx.com ), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with JTS Japan ( www.j-ts.com ), a leading distributor of networking equipment in Japan.

3CX Phone System V7.1 7139 released

May 22, 2009 - 9:23 am | 0 Comments

An updated build has been released with some improvements and fixes. Note on upgrading: If you are uninstalling 3CX Phone System version v7.1 6589 and you make heavy use of the 3CX Tunnel Service, it may happen that …

Why a Windows based PBX trumps a Linux based appliance or proprietary PBX

May 21, 2009 - 11:23 am | 0 Comments

3CX releases a Whitepaper explaining the benefits of a windows based phone system over a Linux based appliance or “VoIP enabled” proprietary PBX London, UK, 21 May 2009 – Companies planning to take advantage of cost savings and productivity increases achieved by using VoIP face a difficult decision what PBX solution to choose. Amongst the options are a Windows based software solution, a Linux based black box style appliance or a “VoIP enabled” proprietary PBX. The whitepaper released today by 3CX titled ‘ The top 10 advantages of a Windows based PBX ’ details the key benefits of a Windows phone system and explains why customers should shy away from yet another black box solution

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