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    Новости компании 3CX и партнеров

  • Релизы 3CX

    Анонсы о выходе новых или обновленных продуктов компании 3CX.

  • Статьи о 3CX Phone System

    Дополнительная документация и статьи о 3CX Phone System.

  • Настройка VoIP телефонов

    Инструкции по настройке VoIP / SIP телефонов для работы с 3CX Phone System.

  • Настройка VoIP шлюзов

    Инструкции по настройке VoIP / SIP шлюзов для работы с 3CX Phone System.

troubleshooting

How to diagnose problems in applications built with 3CX Voice Application Designer

September 3, 2010 - 12:02 pm | 0 Comments

The 3CX Voice Application Designer (VAD) is a powerful tool for creating voice applications quickly and easily, without needing to have great programming or telephony skills. These applications are deployed to the server where 3CX Phone …

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Troubleshooting IVR Errors with IIS installs

March 9, 2010 - 9:09 am | 0 Comments

The 3CX Phone System IVR service is based on VXML and therefore integrates with the web server that you have chosen to use with 3CX. If there are problems with the web server integration, the IVR service may return the following error – “Error in the Ivr, Sorry”. This article describes what you can check if you are running IIS

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3CXBackup Restore Troubleshooting

March 9, 2010 - 7:56 am | 0 Comments

This article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version

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Analyzing registration

February 10, 2010 - 11:45 am | 0 Comments

Introduction This article describes how an extension or a gateway line registers itself with the PBX Server to make itself available for making and receiving calls, and how the PBX Server will register itself with a VoIP Provider to make itself available for making and receiving calls. We trace through these steps by reading the server status log

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Using the MSI Cleanup Utility

February 9, 2010 - 9:39 am | 0 Comments

To uninstall any MSI installation that fails to uninstall itself for whatever reason, use the MSI Cleanup Utility: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe This version of Windows Installer CleanUp Utility works correctly in all 32-bit and 64-bit versions of Microsoft Windows. MSI cleanup utility The following will show how to clean up Ultidev Cassini when the standalone Cassini uninstaller fails. Download the file to the root for example c:/ and execute the msi installation from there

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What to do when Media Server reports “Binding Failed”

January 12, 2010 - 11:24 am | 0 Comments

If the Media Server needs to allocate a port for media transmission, and cannot bind, it will generate a log message such as: MediaServerReporting:InitEndPoint [MS003003] C:179.1: RTCP socket 10.0.0.173:7023 binding failed with error code 10048 This is …

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Fixing Internet Explorer Script Errors

January 9, 2010 - 10:44 am | 0 Comments

This document describes how to fix and solve Internet Explorer Script Errors that come up in the 3CX Management Console every time one of the following actions is performed: Uploading an audio file to a Digital …

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Management and Myphone Web Interfaces show blank

January 2, 2010 - 11:28 am | 0 Comments

This document describes how to resolve an issue when you try and access the 3CX Management Console or the 3CX MyPhone Portal and instead of getting the standard login screen, you see a blank white …

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Troubleshooting Cassini Web server Issues

November 9, 2009 - 9:18 am | 0 Comments

When using 3CX with Cassini, you may encounter situations where the Web Interface or the Web Service stops running and you have to restart the 3CX services to get it running again, or where the …

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Analyzing a SIP Call

August 4, 2009 - 1:38 pm | 0 Comments

This document describes how a SIP call is established in 3CX Phone System, and what events will be written to the ‘Server Status’ page in the 3CX Management console. Using this call flow description, and …

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Error 2738 VBscript error during installation

March 9, 2009 - 3:22 pm | 0 Comments

Error 2738. Could not access VBScript run time for custom action. This error usually appears on a system during some installations because Visual Basic Script (VBScript) is not installed or has been disabled.

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