Кнопка UPDATES выдает 500 internal error

[gretrick]

Это кожно как то исправить?

System.FormatException: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at ManagementConsoleJS.VersionStringComparer.CompareStatic(String x, String y)
at ManagementConsoleJS.Firmware.get_OutOfDate()
at ManagementConsoleJS.UpdateService.UpdateNotification(IEnumerable`1 list)
at ManagementConsoleJS.UpdateService.<BuildListForUpdateAsync>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at ManagementConsoleJS.Controllers.UpdateCheckerController.<CheckForUpdates>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.AspNetCore.Mvc.Internal.ObjectMethodExecutor.<CastToObject>d__40`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.<InvokeActionFilterAsync>d__28.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.AspNetCore.Mvc.Internal.ControllerActionInvoker.<InvokeAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.AspNetCore.Builder.RouterMiddleware.<Invoke>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at ManagementConsoleJS.Middleware.ExceptionWrapperMiddleware.<Invoke>d__3.MoveNext()

 

[OlegR_3CX]

gretrick добрый день,


это v15?
где у вас выдаёт эту ошибку?

 

[gretrick]

V15.

Выдает при нажатии на кнопку "Update" в верхнем левом углу.

 

[OlegR_3CX]

Это должно вам помочь:


на сервере где установлена V15 >>
1. C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\2r7xxxxxxxx\firmware_new
2. Удалите фаил "firmwares.json"
3. Откройте "Updates" всё должно заработать

 

[pojidaev]

На англоязычном форуме многие жалуются на аналогичную ошибку:
https://www.3cx.com/forums/internal-server-error-when-clicking-update-45222.html
Авторы пока думают ....

 

[OlegR_3CX]

pojidaev, спасибо за информацию!

 

[OlegR_3CX]

небольшое дополнение по ошибки:

после двуух вышеперечисленых шагов - перезапустите все сервисы или перегрузите ваш сервер