Проблема с наполнением адресной книги из CRM

[Driver]

Средствами 3CX CRM Template Generator создан шаблон интеграции с собственной CRM системой.
Проблема в том, что при каждом запросе неизвестного номера происходит перезапись адресной книги 3CX (дополнительно -> контакты), номера не добавляются сравнивая id записи, а новая запись перезаписывает предыдущую. Фактически имею в адресной книги всегда одну запись с данными из последнего запроса CRM.

 

[Driver]

Шаблон

<?xml version="1.0"?>
<Crm xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" Country="US" Name="ERP" Version="1">
  <Number Prefix="AsIs" MaxLength="[MaxLength]" />
  <Connection MaxConcurrentRequests="2" />
  <Parameters />
  <Authentication Type="No" />
  <Scenarios>
    <Scenario Id="" Type="REST">
      <Request Url="https://domain.com/api/org/contact/[Number]" MessagePasses="0" RequestEncoding="UrlEncoded" RequestType="Get" ResponseType="Json" />
      <Rules>
        <Rule Type="Any">item.id</Rule>
      </Rules>
      <Variables>
        <Variable Name="ContactID" Path="item.id">
          <Filter />
        </Variable>
        <Variable Name="FirstName" Path="item.firstname">
          <Filter />
        </Variable>
        <Variable Name="LastName" Path="item.lastname">
          <Filter />
        </Variable>
        <Variable Name="CompanyName" Path="item.company">
          <Filter />
        </Variable>
        <Variable Name="Email" Path="item.email">
          <Filter />
        </Variable>
        <Variable Name="PhoneBusiness" Path="item.phone1">
          <Filter />
        </Variable>
        <Variable Name="PhoneBusiness2" Path="item.phone2">
          <Filter />
        </Variable>
        <Variable Name="PhoneMobile" Path="item.phone3">
          <Filter />
        </Variable>
        <Variable Name="PhoneMobile2" Path="item.phone4">
          <Filter />
        </Variable>
        <Variable Name="CustomValue" Path="item.custom">
          <Filter />
        </Variable>
        <Variable Name="ContactUrl" Path="item.url">
          <Filter />
        </Variable>
      </Variables>
      <Outputs AllowEmpty="false">
        <Output Type="ContactID" Passes="0" Value="[ContactID]" />
        <Output Type="FirstName" Passes="0" Value="[FirstName]" />
        <Output Type="LastName" Passes="0" Value="[LastName]" />
        <Output Type="CompanyName" Passes="0" Value="[CompanyName]" />
        <Output Type="Email" Passes="0" Value="[Email]" />
        <Output Type="PhoneBusiness" Passes="0" Value="[PhoneBusiness]" />
        <Output Type="PhoneBusiness2" Passes="0" Value="[PhoneBusiness2]" />
        <Output Type="PhoneMobile" Passes="0" Value="[PhoneMobile]" />
        <Output Type="PhoneMobile2" Passes="0" Value="[PhoneMobile2]" />
        <Output Type="CustomValue" Passes="0" Value="[CustomValue]" />
        <Output Type="ContactUrl" Passes="0" Value="[ContactUrl]" />
      </Outputs>
    </Scenario>
  </Scenarios>
</Crm>

Результат

[
  {
    "UnparsedOutputs": {
      "ContactID": "100001",
      "FirstName": "Иван",
      "LastName": "Иванов",
      "CompanyName": "ООО «Рога и копыта»",
      "Email": "[email protected]",
      "PhoneBusiness": "",
      "PhoneBusiness2": "",
      "PhoneMobile": "79090123456",
      "PhoneMobile2": "",
      "CustomValue": "",
      "ContactUrl": ""
    },
    "FirstName": "Иван",
    "LastName": "Иванов",
    "Email": "[email protected]",
    "ContactUrl": "",
    "CompanyName": "ООО «Рога и копыта»",
    "PhotoUrl": null,
    "ContactType": 0,
    "PhoneBusiness": "",
    "PhoneBusiness2": "",
    "PhoneHome": null,
    "PhoneHome2": null,
    "PhoneMobile": "79090123456",
    "PhoneMobile2": "",
    "PhoneOther": null,
    "FaxBusiness": null,
    "FaxHome": null,
    "Pager": null
  }
]

Журнал CRM

Started scenario with empty id
Request text: https://domain.com/api/org/contact/9090123456
Response text: {"item":{"id":100001,"firstname":"Иван","lastname":"Иванов","company":"ООО «Рога и копыта»","email":"[email protected]","phone3":"79090123456"}}
Response finished
Variable ContactID set to 100001
Variable FirstName set to Иван
Variable LastName set to Иванов
Variable CompanyName set to ООО «Рога и копыта»
Variable Email set to [email protected]
Variable PhoneBusiness set to
Variable PhoneBusiness2 set to
Variable PhoneMobile set to 79090123456
Variable PhoneMobile2 set to
Variable CustomValue set to
Variable ContactUrl set to
Finished scenario with empty id
Result obtained

 

[igorsnezhko]

Лучше уточнить этот момент на форуме разработчиков https://www.3cx.com/community/forums/crm-helpdesk-app-integration.27/