Routing issue

[moron]

День добрый.
Появился вопрос после обновления с 15.5.1694 до 15.5.15502.6 - перестала работать прямая с транка на extension.
Звонок принимается, но правило маршрутизации отправляет звонок всегда на один и тот же queue (в данном случае 8006).
Кусок лога:

08/28/2019 10:08:26 AM - Leg L:4.2[Ivr:8006] is terminated: Cause: BYE from local
08/28/2019 10:08:26 AM - L:4.2[Ivr:8006] got Terminated Send Req BYE from 0.0.0.0:0 tid=0a4b4d4b6d55134d Call-ID=Fs9lxumT1ztFiB4rPWqaDw..:

BYE sip:[email protected]:5483;rinstance=21dfd889a7aaac22 SIP/2.0

Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---0a4b4d4b6d55134d;rport

Max-Forwards: 70

Contact: <sip:Caller [email protected]:5060>

To: <sip:[email protected]>;tag=33421c14

From: <sip:Caller [email protected]:5060;nf=e>;tag=9e3b1b70

Call-ID: Fs9lxumT1ztFiB4rPWqaDw..

CSeq: 2 BYE

User-Agent: 3CXPhoneSystem 15.5.15502.6 (15502)

Content-Length: 0



08/28/2019 10:08:26 AM - Terminated from <sip:[email protected]>;tag=33421c14 to <sip:Caller [email protected]:5060;nf=e>;tag=9e3b1b70; reason: LocalBye
08/28/2019 10:08:26 AM - L:4.2[Ivr:8006] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=a157af22401ad86e Call-ID=Fs9lxumT1ztFiB4rPWqaDw..:

BYE sip:[email protected]:5483;rinstance=21dfd889a7aaac22 SIP/2.0

Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---a157af22401ad86e;rport

Max-Forwards: 70

Contact: <sip:Caller [email protected]:5060>

To: <sip:[email protected]>;tag=33421c14

From: <sip:Caller [email protected]:5060;nf=e>;tag=9e3b1b70

Call-ID: Fs9lxumT1ztFiB4rPWqaDw..

CSeq: 2 BYE

Content-Length: 0



08/28/2019 10:08:26 AM - SendMsg from <sip:Caller [email protected]:5060;nf=e>;tag=9e3b1b70 to <sip:[email protected]>;tag=33421c14
08/28/2019 10:08:26 AM - [CM503008]: Call(C:4): Call is terminated
08/28/2019 10:08:26 AM - Blocking refers for the Call(C:4)
08/28/2019 10:08:26 AM - Call(C:4) is terminated
08/28/2019 10:08:26 AM - Leg L:4.1[Line:10006<<Caller number] is terminated: Cause: BYE from 54.172.60.3:5060
08/28/2019 10:08:26 AM - L:4.1[Line:10006<<Caller number] got Terminated Recv Req BYE from 54.172.60.3:5060 tid=bee3.afb6335.0 [email protected]:

BYE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 54.172.60.3:5060;branch=z9hG4bKbee3.afb6335.0

Via: SIP/2.0/UDP 172.18.50.174:5060;rport=5060;received=3.93.237.149;branch=z9hG4bK63e98694-737c-410f-b4df-364e9681da00_6772d868_518-16035248942984357650

Max-Forwards: 68

To: <sip:Answer number@Public 3cx ip>;tag=cd12f073

From: <sip:Caller [email protected]>;tag=15102800_6772d868_63e98694-737c-410f-b4df-364e9681da00

Call-ID: [email protected]

CSeq: 2 BYE

User-Agent: Twilio Gateway

X-Twilio-CallSid: CA5270191c09d3e0af6d0eb9ed005680d7

Content-Length: 0



08/28/2019 10:08:26 AM - Terminated from <sip:Caller [email protected]>;tag=15102800_6772d868_63e98694-737c-410f-b4df-364e9681da00 to <sip:Answer number@Public 3cx ip>;tag=cd12f073; reason: RemoteBye
08/28/2019 10:08:26 AM - L:4.1[Line:10006<<Caller number] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=bee3.afb6335.0 [email protected]:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 54.172.60.3:5060;branch=z9hG4bKbee3.afb6335.0

Via: SIP/2.0/UDP 172.18.50.174:5060;rport=5060;received=3.93.237.149;branch=z9hG4bK63e98694-737c-410f-b4df-364e9681da00_6772d868_518-16035248942984357650

Contact: <sip:Answer number@Public 3cx ip:5060>

To: <sip:Answer number@Public 3cx ip>;tag=cd12f073

From: <sip:Caller [email protected]>;tag=15102800_6772d868_63e98694-737c-410f-b4df-364e9681da00

Call-ID: [email protected]

CSeq: 2 BYE

Content-Length: 0



08/28/2019 10:08:26 AM - SendMsg from <sip:Answer number@Public 3cx ip>;tag=cd12f073 to <sip:Caller [email protected]>;tag=15102800_6772d868_63e98694-737c-410f-b4df-364e9681da00
08/28/2019 10:08:26 AM - Leg L:3.2[Line:10003>>Answer number] is terminated: Cause: BYE from local
08/28/2019 10:08:26 AM - L:3.2[Line:10003>>Answer number] got Terminated Send Req BYE from 0.0.0.0:0 tid=f0304b49ae38444f Call-ID=x0tozMqnBfbmZIid-9PzLA..:

BYE sip:172.18.51.118:5060 SIP/2.0

Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---f0304b49ae38444f;rport

Max-Forwards: 70

Route: <sip:54.172.60.0:5060;lr;ftag=3c6c3d22;twnat=sip:Public 3cx ip:5060>

Contact: <sip:company914@Public 3cx ip:5060>

To: <sip:Answer [email protected]:5060>;tag=85151109_6772d868_a33b9b71-1ed5-4655-b6d3-bbbd4dedfb85

From: "Caller number" <sip:[email protected]:5060>;tag=3c6c3d22

Call-ID: x0tozMqnBfbmZIid-9PzLA..

CSeq: 3 BYE

User-Agent: 3CXPhoneSystem 15.5.15502.6 (15502)

Content-Length: 0



08/28/2019 10:08:26 AM - Terminated from <sip:Answer [email protected]:5060>;tag=85151109_6772d868_a33b9b71-1ed5-4655-b6d3-bbbd4dedfb85 to "Caller number" <sip:[email protected]:5060>;tag=3c6c3d22; reason: LocalBye
08/28/2019 10:08:26 AM - L:3.2[Line:10003>>Answer number] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=275de066367a7c23 Call-ID=x0tozMqnBfbmZIid-9PzLA..:

BYE sip:172.18.51.118:5060 SIP/2.0

Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---275de066367a7c23;rport

Max-Forwards: 70

Route: <sip:54.172.60.0:5060;lr;ftag=3c6c3d22;twnat=sip:Public 3cx ip:5060>

Contact: <sip:company914@Public 3cx ip:5060>

To: <sip:Answer [email protected]:5060>;tag=85151109_6772d868_a33b9b71-1ed5-4655-b6d3-bbbd4dedfb85

From: "Caller number" <sip:[email protected]:5060>;tag=3c6c3d22

Call-ID: x0tozMqnBfbmZIid-9PzLA..

CSeq: 3 BYE

Content-Length: 0



08/28/2019 10:08:26 AM - SendMsg from "Caller number" <sip:[email protected]:5060>;tag=3c6c3d22 to <sip:Answer [email protected]:5060>;tag=85151109_6772d868_a33b9b71-1ed5-4655-b6d3-bbbd4dedfb85
08/28/2019 10:08:26 AM - [CM503008]: Call(C:3): Call is terminated
08/28/2019 10:08:26 AM - Blocking refers for the Call(C:3)
08/28/2019 10:08:26 AM - Call(C:3) is terminated
08/28/2019 10:08:26 AM - Leg L:3.1[Extn:1421] is terminated: Cause: BYE from 192.168.1.16:4648
08/28/2019 10:08:26 AM - L:3.1[Extn:1421] got Terminated Recv Req BYE from 192.168.1.16:4648 tid=Pj2ef56a142f464232afcdb6eb0194780d Call-ID=13dec798b9b545d5862dc006d0603438:

BYE sip:Answer number@local 3cx ip:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.16:4648;rport=4648;branch=z9hG4bKPj2ef56a142f464232afcdb6eb0194780d

Max-Forwards: 70

To: <sip:Answer number@local 3cx ip;tag3cx=1699522f875e47f5991fcb493230e3e0>;tag=7b6d3207

From: "Some people" <sip:1421@local 3cx ip>;tag=52391349056241da8c2d840c70400887

Call-ID: 13dec798b9b545d5862dc006d0603438

CSeq: 20195 BYE

User-Agent: 3CXPhone for Windows 15.5.12227.5

Content-Length: 0



08/28/2019 10:08:26 AM - Terminated from "Some people"<sip:1421@local 3cx ip>;tag=52391349056241da8c2d840c70400887 to <sip:Answer number@local 3cx ip;tag3cx=1699522f875e47f5991fcb493230e3e0>;tag=7b6d3207; reason: RemoteBye
08/28/2019 10:08:26 AM - L:3.1[Extn:1421] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=Pj2ef56a142f464232afcdb6eb0194780d Call-ID=13dec798b9b545d5862dc006d0603438:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 192.168.1.16:4648;rport=4648;branch=z9hG4bKPj2ef56a142f464232afcdb6eb0194780d

Contact: <sip:Answer number@local 3cx ip:5060>

To: <sip:Answer number@local 3cx ip;tag3cx=1699522f875e47f5991fcb493230e3e0>;tag=7b6d3207

From: "Some people" <sip:1421@local 3cx ip>;tag=52391349056241da8c2d840c70400887

Call-ID: 13dec798b9b545d5862dc006d0603438

CSeq: 20195 BYE

Content-Length: 0



08/28/2019 10:08:26 AM - SendMsg from <sip:Answer number@local 3cx ip;tag3cx=1699522f875e47f5991fcb493230e3e0>;tag=7b6d3207 to "Some people"<sip:1421@local 3cx ip>;tag=52391349056241da8c2d840c70400887

После обновления были попытки: обновить транки через новую версию от Twilio - ничего не изменялось
Удалить queue - все звонки отбрасывались.
В предыдущей версии всё работает нормально.
Возможно кто-либо сталкивался с подобным?

 

[igorsnezhko]

Последняя версия 3CX 16.0.910. Обновитесь на нее сперва.

 

[moron]

Спасибо попробую.
Была идея обновиться последовательно, чтобы не упустить какие либо изменения функционала.

 

[igorsnezhko]

Да, обновляйте последовательно, но до последней версии.