transfer на внешнию линию

[anonymous]

3CX trial + linksys spa400 с подключёнными 3 портами FXO. В качестве клиента использую 3CXPhone. Входящие и исходящие вызовы работают.Не работает перевод звонка на внешний номер.

Лог:

14:54:35.125 [CM503008]: Call(87): Call is terminated
14:54:15.437 [CM503016]: Call(87): Attempt to reach failed. Reason: Not Found
14:54:15.437 [CM503014]: Call(87): No known route to target:
14:54:15.437 [CM503010]: Making route(s) to
14:54:06.875 [CM503003]: Call(87): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:127.0.0.1:1236
14:54:06.687 [CM503007]: Call(87): Device joined: sip:[email protected]:64779;rinstance=905898b669c19572
14:54:06.687 [CM503007]: Call(87): Device joined: sip:[email protected]:5060
14:54:06.078 [CM505001]: Ext.101: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.8571.0] PBX contact: [sip:[email protected]:5060]
14:54:06.078 [CM503002]: Call(87): Alerting sip:[email protected]:64779;rinstance=905898b669c19572
14:54:05.687 [CM505001]: Ext.100: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.8571.0] PBX contact: [sip:[email protected]:5060]
14:54:05.687 [CM503002]: Call(87): Alerting sip:[email protected]:1236;rinstance=f10d7e8520910d9d
14:54:05.687 [CM503025]: Call(87): Calling RingAll800:100Ext.100101Ext.101@[Dev:sip:[email protected]:64779;rinstance=905898b669c19572]
14:54:05.531 [CM503025]: Call(87): Calling RingAll800:100Ext.100101Ext.101@[Dev:sip:[email protected]:1236;rinstance=f10d7e8520910d9d]
14:54:05.484 [CM503004]: Call(87): Route 1: RingAll800:100Ext.100101Ext.101@[Dev:sip:[email protected]:1236;rinstance=f10d7e8520910d9d,Dev:sip:[email protected]:64779;rinstance=905898b669c19572]
14:54:05.484 [CM503010]: Making route(s) to
14:54:05.484 [CM505002]: Gateway:[spa] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
14:54:05.484 [CM503001]: Call(87): Incoming call from anonymous@(Ln.10001@spa) to
14:54:05.343 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10001 forwards to DN:800

Подскажите в каком направлении копать,заранее благодарю.

 

[igor.snezhko]

14:54:35.125 [CM503008]: Call(87): Call is terminated
14:54:15.437 [CM503016]: Call(87): Attempt to reach failed. Reason: Not Found
14:54:15.437 [CM503014]: Call(87): No known route to target:
14:54:15.437 [CM503010]: Making route(s) to

Не задано, либо неправильно задано исходящее правило для номера 97721434

 

[anonymous]

Походу с правилами всё норм, если звонок входящий повесить на Hold и набрать этот же номер со второй линии, вызов проходит. А если через transfer - он перекидывает на первый входящий вызов, на 3CXPhone выдаётся надпись "номер не найден"
вот лог звонка через transfer, а затем через Hold

08:24:12.937 [CM503008]: Call(6): Call is terminated
08:24:10.046 [CM503008]: Call(7): Call is terminated
08:24:07.187 [CM503025]: Call(7): Calling PSTNline:7721434@(Ln.10001@spa)@[Dev:sip:[email protected]:5060]
08:24:07.171 [CM503004]: Call(7): Route 3: PSTNline:7721434@(Ln.10001@spa)@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
08:24:07.171 [CM503004]: Call(7): Route 2: PSTNline:7721434@(Ln.10001@spa)@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
08:24:07.171 [CM503004]: Call(7): Route 1: PSTNline:7721434@(Ln.10001@spa)@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
08:24:07.171 [CM503010]: Making route(s) to

Hold
08:24:07.171 [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.13679.0] PBX contact: [sip:[email protected]:5060]
08:24:07.171 [CM503001]: Call(7): Incoming call from Ext.101 to
08:23:50.906 [CM503016]: Call(6): Attempt to reach failed. Reason: Not Found
08:23:50.906 [CM503014]: Call(6): No known route to target:
08:23:50.906 [CM503010]: Making route(s) to

transfer
08:23:32.937 [CM503007]: Call(6): Device joined: sip:[email protected]:63442;rinstance=7fe60e7e506f8441
08:23:32.937 [CM503007]: Call(6): Device joined: sip:[email protected]:5060
08:23:27.531 [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.13679.0] PBX contact: [sip:[email protected]:5060]
08:23:27.531 [CM503002]: Call(6): Alerting sip:[email protected]:63442;rinstance=7fe60e7e506f8441
08:23:27.421 [CM503025]: Call(6): Calling Ext:Ext.101@[Dev:sip:[email protected]:63442;rinstance=7fe60e7e506f8441]
08:23:27.265 [CM503004]: Call(6): Route 1: Ext:Ext.101@[Dev:sip:[email protected]:63442;rinstance=7fe60e7e506f8441]
08:23:27.265 [CM503010]: Making route(s) to
08:23:27.265 [CM505002]: Gateway:[spa] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
08:23:27.265 [CM503001]: Call(6): Incoming call from anonymous@(Ln.10000@spa) to
08:23:27.125 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:101

может в триале эта функция не доступна???

 

[igor.snezhko]

Хорошо, что привели второй лог. Сравните
14:54:15.437 [CM503016]: Call(87): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Found
08:24:07.187 [CM503025]: Call(7): Calling PSTNline:7721434@(Ln.10001@spa)@[Dev:sip:[email protected]:5060]

 

[anonymous]

так с первым логом можно и не сравнивать, я во втором сделал пометки что происходит при transfer и за тем при hold.

 

[igor.snezhko]

Ну, как бы там ни было, есть лишняя 9.

 

[anonymous]

чутьё подсказывает что данный функционал ограничен триалом, при transfer и последующем наборе номера через "9", он выдаёт, что "номер не найден" . Это подразумевает, что переводить он может только на внутренних абонентов.