Доброе время суток. Имеется АТС 3CX. Подключен SIP-транк, в нем 2 исходящих правила: - вызов через транк на номера длинной 6 цифр (чтобы в город "без девятки"), вызов через транк на номера, начинающиеся на "0" - для звонков по сотовым, межгороду и все остальным номерам, которые не попадают в правило 1. В этом правиле указано "отсекать" первую цифру - т.е. "0". В "Безопасности" в "разрешенные коды стран" среди прочих добавлена "Россия".
Проблема: при дозвоне на номер 084952320023 (softline.ru), идет гудок 7 раз а затем "Администратор запретил этот вызов". Лог вызова ниже. В чем причина проблемы ? Что где подправить ? При этом звонки на межгород и сотовые идут без проблем.
11.12.2017 17:27:35 - Leg L:505.1[Extn:121] is terminated: Cause: BYE from local
11.12.2017 17:27:35 - [CM503008]: Call(C:505): Call is terminated
11.12.2017 17:27:35 - [CM503023]: Call(C:505): Call recording is stopped, audio file: C:\ProgramData\3CX\Instance1\Data\Recordings\121/[%D0%90%D0%BB%D0%B5%D0%BA%D1%81%D0%B0%D0%BD%D0%B4%D1%80 %D0%A0%D0%B0%D0%B3%D0%B8%D0%BD%D1%8F]_121-084952320023_20171211112732(505).wav
11.12.2017 17:27:35 - Leg L:505.3[EndCall:EndCall] is terminated: Cause: BYE from 127.0.0.1:5483
11.12.2017 17:27:33 - STUN servers list is empty, no STUN discovery is possible
11.12.2017 17:27:33 - STUN discovery of public IP is disabled
11.12.2017 17:27:32 - [CM503007]: Call(C:505): EndCall:EndCall has joined, contact <sip:[email protected]:5483>
11.12.2017 17:27:32 - [CM503007]: Call(C:505): Extn:121 has joined, contact <sip:[email protected]:57107>
11.12.2017 17:27:32 - [CM503022]: Call(C:505): Call recording is started, audio file: C:\ProgramData\3CX\Instance1\Data\Recordings\121/[%D0%90%D0%BB%D0%B5%D0%BA%D1%81%D0%B0%D0%BD%D0%B4%D1%80 %D0%A0%D0%B0%D0%B3%D0%B8%D0%BD%D1%8F]_121-084952320023_20171211112732(505).wav
11.12.2017 17:27:32 - L:505.3[EndCall:EndCall] has joined to L:505.1[Extn:121]
11.12.2017 17:27:32 - [CM503002]: Call(C:505): Alerting EndCall:EndCall by contact <sip:[email protected]:5483>
11.12.2017 17:27:31 - [CM503025]: Call(C:505): Calling T:EndCall:EndCall@[Dev:sip:[email protected]:5483;rinstance=9be7b894fa959af4] for L:505.1[Extn:121]
11.12.2017 17:27:31 - Leg L:505.2[Line:10000>>84952320023] is terminated: Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:31 - L:505.1[Extn:121] failed to reach Line:10000>>84952320023, reason Forbidden
11.12.2017 17:27:31 - Call to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086] from L:505.1[Extn:121] failed, cause: Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:31 - [CM503003]: Call(C:505): Call to <sip:[email protected]:5086> has failed; Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:28 - Leg L:504.2[Line:10000>>782217] is terminated: Cause: 487 Request Terminated/INVITE from 193.193.225.62:5086
11.12.2017 17:27:27 - [CM503008]: Call(C:504): Call is terminated
11.12.2017 17:27:27 - Leg L:504.1[Extn:146] is terminated: Cause: CANCEL from 192.168.2.18:63197
11.12.2017 17:27:19 - Currently active calls - 2: [504,505]
11.12.2017 17:27:11 - [CM505003]: Provider:[tr21112_58] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SI3000] PBX contact: [sip:88.204.169.130:5060]
11.12.2017 17:27:11 - [CM503002]: Call(C:505): Alerting Line:10000>>84952320023 by contact <sip:[email protected]:5086>
11.12.2017 17:27:11 - [CM505003]: Provider:[tr21112_58] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SI3000] PBX contact: [sip:88.204.169.130:5060]
11.12.2017 17:27:11 - [CM503002]: Call(C:504): Alerting Line:10000>>782217 by contact <sip:[email protected]:5086>
11.12.2017 17:27:11 - [CM503025]: Call(C:505): Calling T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086] for L:505.1[Extn:121]
11.12.2017 17:27:11 - [CM503027]: Call(C:505): From: Extn:121 ("Александр Рагиня" <sip:[email protected]:5060>) to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:11 - [CM503004]: Call(C:505): Route 1: from L:505.1[Extn:121] to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:11 - Line limit check: Current # of calls for line Lc:10000(@tr21112_58[<sip:[email protected]:5086>]) is 1; limit is 16
11.12.2017 17:27:11 - Call(C:505): Call from Extn:121 to 084952320023 matches outbound rule 'Astel_through_0'
11.12.2017 17:27:11 - [Flow] Call(C:505): has built target endpoint: Out#:>>Rule{Astel_through_0}>>084952320023 for call from L:505.1[Extn:121]
11.12.2017 17:27:11 - [Flow] Target endpoint for 084952320023 is Out#:>>Rule{Astel_through_0}>>084952320023
11.12.2017 17:27:11 - [CM503010]: Call(C:505): Making route(s) from Extn:121 to <sip:[email protected]:5060>
11.12.2017 17:27:11 - [CM505001]: Endpoint Extn:121: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.5.6354.2] PBX contact: [sip:[email protected]:5060]
11.12.2017 17:27:11 - [CM500002]: Call(C:505): Info on incoming INVITE from Extn:121:
Invite-IN Recv Req INVITE from 192.168.0.58:52961 tid=Pjda5e96e22c5c490caf750bb863141981 Call-ID=2799df04e11f4fdaa17c9263073b7ab4:
INVITE sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159 SIP/2.0
Via: SIP/2.0/TCP 192.168.0.58:52961;rport=52961;branch=z9hG4bKPjda5e96e22c5c490caf750bb863141981;alias
Max-Forwards: 70
Contact: "Александр Рагиня" <sip:[email protected]:57107;rinstance=0-57b04792b7ff4e3c8aa53410a49c5668;ob>
To: <sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159>
From: "Александр Рагиня"<sip:[email protected]>;tag=31e9bdd0199b48e797e56f6f2f36bfef
Call-ID: 2799df04e11f4fdaa17c9263073b7ab4
CSeq: 24986 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="121",realm="3CXPhoneSystem",nonce="414d535c103efc8f35:0e93109e6000a80d40294fe37fa62080",uri="sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159",response="d7b332c3d15789483b54c0275be1aa55",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 15.5.6354.2
Content-Length: 422
v=0
o=- 3722002031 3722002031 IN IP4 192.168.0.58
s=pjmedia
b=AS:84
t=0 0
a=X-nat:0
m=audio 42390 RTP/AVP 3 18 0 8 9 96
c=IN IP4 192.168.0.58
b=TIAS:64000
b=AS:84
a=rtcp:42391
a=sendrecv
a=rtpmap:3 GSM/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
11.12.2017 17:27:11 - [CM503001]: Call(C:505): Incoming call from Extn:121 to <sip:[email protected]:5060>
11.12.2017 17:27:10 - [CM503025]: Call(C:504): Calling T:Line:10000>>782217@[Dev:sip:[email protected]:5086] for L:504.1[Extn:146]
11.12.2017 17:27:10 - [CM503027]: Call(C:504): From: Extn:146 ("Сергей Немчинов" <sip:[email protected]:5060>) to T:Line:10000>>782217@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:10 - [CM503004]: Call(C:504): Route 1: from L:504.1[Extn:146] to T:Line:10000>>782217@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:10 - Line limit check: Current # of calls for line Lc:10000(@tr21112_58[<sip:[email protected]:5086>]) is 0; limit is 16
Проблема: при дозвоне на номер 084952320023 (softline.ru), идет гудок 7 раз а затем "Администратор запретил этот вызов". Лог вызова ниже. В чем причина проблемы ? Что где подправить ? При этом звонки на межгород и сотовые идут без проблем.
11.12.2017 17:27:35 - Leg L:505.1[Extn:121] is terminated: Cause: BYE from local
11.12.2017 17:27:35 - [CM503008]: Call(C:505): Call is terminated
11.12.2017 17:27:35 - [CM503023]: Call(C:505): Call recording is stopped, audio file: C:\ProgramData\3CX\Instance1\Data\Recordings\121/[%D0%90%D0%BB%D0%B5%D0%BA%D1%81%D0%B0%D0%BD%D0%B4%D1%80 %D0%A0%D0%B0%D0%B3%D0%B8%D0%BD%D1%8F]_121-084952320023_20171211112732(505).wav
11.12.2017 17:27:35 - Leg L:505.3[EndCall:EndCall] is terminated: Cause: BYE from 127.0.0.1:5483
11.12.2017 17:27:33 - STUN servers list is empty, no STUN discovery is possible
11.12.2017 17:27:33 - STUN discovery of public IP is disabled
11.12.2017 17:27:32 - [CM503007]: Call(C:505): EndCall:EndCall has joined, contact <sip:[email protected]:5483>
11.12.2017 17:27:32 - [CM503007]: Call(C:505): Extn:121 has joined, contact <sip:[email protected]:57107>
11.12.2017 17:27:32 - [CM503022]: Call(C:505): Call recording is started, audio file: C:\ProgramData\3CX\Instance1\Data\Recordings\121/[%D0%90%D0%BB%D0%B5%D0%BA%D1%81%D0%B0%D0%BD%D0%B4%D1%80 %D0%A0%D0%B0%D0%B3%D0%B8%D0%BD%D1%8F]_121-084952320023_20171211112732(505).wav
11.12.2017 17:27:32 - L:505.3[EndCall:EndCall] has joined to L:505.1[Extn:121]
11.12.2017 17:27:32 - [CM503002]: Call(C:505): Alerting EndCall:EndCall by contact <sip:[email protected]:5483>
11.12.2017 17:27:31 - [CM503025]: Call(C:505): Calling T:EndCall:EndCall@[Dev:sip:[email protected]:5483;rinstance=9be7b894fa959af4] for L:505.1[Extn:121]
11.12.2017 17:27:31 - Leg L:505.2[Line:10000>>84952320023] is terminated: Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:31 - L:505.1[Extn:121] failed to reach Line:10000>>84952320023, reason Forbidden
11.12.2017 17:27:31 - Call to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086] from L:505.1[Extn:121] failed, cause: Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:31 - [CM503003]: Call(C:505): Call to <sip:[email protected]:5086> has failed; Cause: 603 Decline/INVITE from 193.193.225.62:5086
11.12.2017 17:27:28 - Leg L:504.2[Line:10000>>782217] is terminated: Cause: 487 Request Terminated/INVITE from 193.193.225.62:5086
11.12.2017 17:27:27 - [CM503008]: Call(C:504): Call is terminated
11.12.2017 17:27:27 - Leg L:504.1[Extn:146] is terminated: Cause: CANCEL from 192.168.2.18:63197
11.12.2017 17:27:19 - Currently active calls - 2: [504,505]
11.12.2017 17:27:11 - [CM505003]: Provider:[tr21112_58] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SI3000] PBX contact: [sip:88.204.169.130:5060]
11.12.2017 17:27:11 - [CM503002]: Call(C:505): Alerting Line:10000>>84952320023 by contact <sip:[email protected]:5086>
11.12.2017 17:27:11 - [CM505003]: Provider:[tr21112_58] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SI3000] PBX contact: [sip:88.204.169.130:5060]
11.12.2017 17:27:11 - [CM503002]: Call(C:504): Alerting Line:10000>>782217 by contact <sip:[email protected]:5086>
11.12.2017 17:27:11 - [CM503025]: Call(C:505): Calling T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086] for L:505.1[Extn:121]
11.12.2017 17:27:11 - [CM503027]: Call(C:505): From: Extn:121 ("Александр Рагиня" <sip:[email protected]:5060>) to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:11 - [CM503004]: Call(C:505): Route 1: from L:505.1[Extn:121] to T:Line:10000>>84952320023@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:11 - Line limit check: Current # of calls for line Lc:10000(@tr21112_58[<sip:[email protected]:5086>]) is 1; limit is 16
11.12.2017 17:27:11 - Call(C:505): Call from Extn:121 to 084952320023 matches outbound rule 'Astel_through_0'
11.12.2017 17:27:11 - [Flow] Call(C:505): has built target endpoint: Out#:>>Rule{Astel_through_0}>>084952320023 for call from L:505.1[Extn:121]
11.12.2017 17:27:11 - [Flow] Target endpoint for 084952320023 is Out#:>>Rule{Astel_through_0}>>084952320023
11.12.2017 17:27:11 - [CM503010]: Call(C:505): Making route(s) from Extn:121 to <sip:[email protected]:5060>
11.12.2017 17:27:11 - [CM505001]: Endpoint Extn:121: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 15.5.6354.2] PBX contact: [sip:[email protected]:5060]
11.12.2017 17:27:11 - [CM500002]: Call(C:505): Info on incoming INVITE from Extn:121:
Invite-IN Recv Req INVITE from 192.168.0.58:52961 tid=Pjda5e96e22c5c490caf750bb863141981 Call-ID=2799df04e11f4fdaa17c9263073b7ab4:
INVITE sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159 SIP/2.0
Via: SIP/2.0/TCP 192.168.0.58:52961;rport=52961;branch=z9hG4bKPjda5e96e22c5c490caf750bb863141981;alias
Max-Forwards: 70
Contact: "Александр Рагиня" <sip:[email protected]:57107;rinstance=0-57b04792b7ff4e3c8aa53410a49c5668;ob>
To: <sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159>
From: "Александр Рагиня"<sip:[email protected]>;tag=31e9bdd0199b48e797e56f6f2f36bfef
Call-ID: 2799df04e11f4fdaa17c9263073b7ab4
CSeq: 24986 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="121",realm="3CXPhoneSystem",nonce="414d535c103efc8f35:0e93109e6000a80d40294fe37fa62080",uri="sip:[email protected];tag3cx=90ae57c1739f4785b30aea4bf8afe159",response="d7b332c3d15789483b54c0275be1aa55",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 15.5.6354.2
Content-Length: 422
v=0
o=- 3722002031 3722002031 IN IP4 192.168.0.58
s=pjmedia
b=AS:84
t=0 0
a=X-nat:0
m=audio 42390 RTP/AVP 3 18 0 8 9 96
c=IN IP4 192.168.0.58
b=TIAS:64000
b=AS:84
a=rtcp:42391
a=sendrecv
a=rtpmap:3 GSM/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
11.12.2017 17:27:11 - [CM503001]: Call(C:505): Incoming call from Extn:121 to <sip:[email protected]:5060>
11.12.2017 17:27:10 - [CM503025]: Call(C:504): Calling T:Line:10000>>782217@[Dev:sip:[email protected]:5086] for L:504.1[Extn:146]
11.12.2017 17:27:10 - [CM503027]: Call(C:504): From: Extn:146 ("Сергей Немчинов" <sip:[email protected]:5060>) to T:Line:10000>>782217@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:10 - [CM503004]: Call(C:504): Route 1: from L:504.1[Extn:146] to T:Line:10000>>782217@[Dev:sip:[email protected]:5086]
11.12.2017 17:27:10 - Line limit check: Current # of calls for line Lc:10000(@tr21112_58[<sip:[email protected]:5086>]) is 0; limit is 16
