Доброго дня, друзья! Не работают исходящие вызовы, сервер развернут на гугл клауд, GSM-шлюз подключен через роутер в домашней сети. В чем проблема, где искать?
Лог ошибки такой:
15.05.2019 14:04:33 - SendMsg from <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>;tag=4d38001c to "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
15.05.2019 14:04:33 - Call(C:145) is terminated
15.05.2019 14:04:33 - [CM503020]: Call(C:145): Normal call termination. Call originator: Extn:100. Reason: Not found
15.05.2019 14:04:33 - [CM503016]: Call(C:145): Attempt to reach <sip:[email protected]:5060> from Extn:100 has failed. Reason: Not Found
15.05.2019 14:04:33 - [CM503014]: Call(C:145): No known route from Extn:100 to target: <sip:[email protected]:5060>
15.05.2019 14:04:33 - Call(C:145): from Extn:100 to +38067XXXXXXX doesn't match any outbound rule. No outbound rule could be selected.
15.05.2019 14:04:33 - [Flow] Target endpoint for +38067XXXXXXX can not be built!
15.05.2019 14:04:33 - Looking for outbound rule: dialed = [+38067XXXXXXX], processed: [67XXXXXXX]; from-ext:
15.05.2019 14:04:33 - [Flow] Building target endpoint to +38067XXXXXXX from "ZZZ" <sip:[email protected]:5060>
15.05.2019 14:04:33 - [CM503010]: Call(C:145): Making route(s) from Extn:100 to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Remote SDP is set for leg L:145.1[Extn:100]
15.05.2019 14:04:33 - OnOffer from "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
15.05.2019 14:04:33 - [CM505001]: Endpoint Extn:100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 16.0.1.81] PBX contact: [sip:[email protected]:5060]
15.05.2019 14:04:33 - Inbound DID: ''; Phonebook Name: ''
15.05.2019 14:04:33 - [CM500002]: Call(C:145): Info on incoming INVITE from Extn:100:
Invite-IN Recv Req INVITE from 127.0.0.1:5080 tid=Pj0ec8fa2b67c641ab95c82de3bcde0c37 Call-ID=fa73104823a64285b4aa8b760700657c:
INVITE sip:[email protected]:5060;transport=UDP;tag3cx=761069722e8d427cbc41570d54fe1983 SIP/2.0
Via: SIP/2.0/UDP 127.0.0.1:5080;branch=z9hG4bK-524287-2---Pj0ec8fa2b67c641ab95c82de3bcde0c37;rport=5080
Via: SIP/2.0/UDP [::ffff:AA.AAA.AAA.AAA]:55120;branch=z9hG4bK-524287-1---tunneltid;rport;tnlid=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d
Via: SIP/2.0/TCP 192.168.0.105:50195;rport;branch=z9hG4bKPj0ec8fa2b67c641ab95c82de3bcde0c37;alias
Max-Forwards: 69
Record-Route: <sip:[email protected]:5080;user=proxy;uri=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d>
Contact: "ZZZ" <sip:[email protected]:5060;rinstance=1-4e6186faf5cd44569eb6b8d6b4011e8d>
To: <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>
From: "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
Call-ID: fa73104823a64285b4aa8b760700657c
CSeq: 16550 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="BBBBBBBB",realm="3CXPhoneSystem",nonce="414d53595cdbf24106:3b036446a3fa2dbae4b67b11a49cdfc3",uri="sip:[email protected];transport=tcp;tag3cx=761069722e8d427cbc41570d54fe1983",response="8613a305facd97c6212b94ddc1d32fad",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 16.0.1.81
Content-Length: 426
v=0
o=- 3766917873 3766917873 IN IP4 192.168.0.105
s=pjmedia
c=IN IP4 127.0.0.1
b=AS:84
t=0 0
a=X-nat:0
m=audio 14846 RTP/AVP 18 3 0 8 9 96
c=IN IP4 127.0.0.1
b=TIAS:64000
b=AS:84
a=sendrecv
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
15.05.2019 14:04:33 - [CM503001]: Call(C:145): Incoming call from Extn:100 to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Outbound URI is used: sip:[email protected]:5080;user=proxy;uri=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d
15.05.2019 14:04:33 - IncomingCall: C:145 from <sip:[email protected]:5060> to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Added leg L:C:145.1[No endpoint yet]
15.05.2019 14:04:33 - Call from "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f to <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>;tag=4d38001c
15.05.2019 14:04:32 - Default best-route IP is determined as 10.128.0.3
15.05.2019 14:04:27 - Dev(ССССССССС):[sip:[email protected]:5062 / 10001]: PBX contact is public IP: <sip:[email protected]:5060>
Лог ошибки такой:
15.05.2019 14:04:33 - SendMsg from <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>;tag=4d38001c to "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
15.05.2019 14:04:33 - Call(C:145) is terminated
15.05.2019 14:04:33 - [CM503020]: Call(C:145): Normal call termination. Call originator: Extn:100. Reason: Not found
15.05.2019 14:04:33 - [CM503016]: Call(C:145): Attempt to reach <sip:[email protected]:5060> from Extn:100 has failed. Reason: Not Found
15.05.2019 14:04:33 - [CM503014]: Call(C:145): No known route from Extn:100 to target: <sip:[email protected]:5060>
15.05.2019 14:04:33 - Call(C:145): from Extn:100 to +38067XXXXXXX doesn't match any outbound rule. No outbound rule could be selected.
15.05.2019 14:04:33 - [Flow] Target endpoint for +38067XXXXXXX can not be built!
15.05.2019 14:04:33 - Looking for outbound rule: dialed = [+38067XXXXXXX], processed: [67XXXXXXX]; from-ext:
15.05.2019 14:04:33 - [Flow] Building target endpoint to +38067XXXXXXX from "ZZZ" <sip:[email protected]:5060>
15.05.2019 14:04:33 - [CM503010]: Call(C:145): Making route(s) from Extn:100 to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Remote SDP is set for leg L:145.1[Extn:100]
15.05.2019 14:04:33 - OnOffer from "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
15.05.2019 14:04:33 - [CM505001]: Endpoint Extn:100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 16.0.1.81] PBX contact: [sip:[email protected]:5060]
15.05.2019 14:04:33 - Inbound DID: ''; Phonebook Name: ''
15.05.2019 14:04:33 - [CM500002]: Call(C:145): Info on incoming INVITE from Extn:100:
Invite-IN Recv Req INVITE from 127.0.0.1:5080 tid=Pj0ec8fa2b67c641ab95c82de3bcde0c37 Call-ID=fa73104823a64285b4aa8b760700657c:
INVITE sip:[email protected]:5060;transport=UDP;tag3cx=761069722e8d427cbc41570d54fe1983 SIP/2.0
Via: SIP/2.0/UDP 127.0.0.1:5080;branch=z9hG4bK-524287-2---Pj0ec8fa2b67c641ab95c82de3bcde0c37;rport=5080
Via: SIP/2.0/UDP [::ffff:AA.AAA.AAA.AAA]:55120;branch=z9hG4bK-524287-1---tunneltid;rport;tnlid=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d
Via: SIP/2.0/TCP 192.168.0.105:50195;rport;branch=z9hG4bKPj0ec8fa2b67c641ab95c82de3bcde0c37;alias
Max-Forwards: 69
Record-Route: <sip:[email protected]:5080;user=proxy;uri=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d>
Contact: "ZZZ" <sip:[email protected]:5060;rinstance=1-4e6186faf5cd44569eb6b8d6b4011e8d>
To: <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>
From: "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f
Call-ID: fa73104823a64285b4aa8b760700657c
CSeq: 16550 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="BBBBBBBB",realm="3CXPhoneSystem",nonce="414d53595cdbf24106:3b036446a3fa2dbae4b67b11a49cdfc3",uri="sip:[email protected];transport=tcp;tag3cx=761069722e8d427cbc41570d54fe1983",response="8613a305facd97c6212b94ddc1d32fad",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 16.0.1.81
Content-Length: 426
v=0
o=- 3766917873 3766917873 IN IP4 192.168.0.105
s=pjmedia
c=IN IP4 127.0.0.1
b=AS:84
t=0 0
a=X-nat:0
m=audio 14846 RTP/AVP 18 3 0 8 9 96
c=IN IP4 127.0.0.1
b=TIAS:64000
b=AS:84
a=sendrecv
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
15.05.2019 14:04:33 - [CM503001]: Call(C:145): Incoming call from Extn:100 to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Outbound URI is used: sip:[email protected]:5080;user=proxy;uri=clnt.1-4e6186faf5cd44569eb6b8d6b4011e8d
15.05.2019 14:04:33 - IncomingCall: C:145 from <sip:[email protected]:5060> to <sip:[email protected]:5060>
15.05.2019 14:04:33 - Added leg L:C:145.1[No endpoint yet]
15.05.2019 14:04:33 - Call from "ZZZ"<sip:[email protected]>;tag=71ac57115ce84ff6abacdb198ea0e16f to <sip:[email protected];tag3cx=761069722e8d427cbc41570d54fe1983>;tag=4d38001c
15.05.2019 14:04:32 - Default best-route IP is determined as 10.128.0.3
15.05.2019 14:04:27 - Dev(ССССССССС):[sip:[email protected]:5062 / 10001]: PBX contact is public IP: <sip:[email protected]:5060>