Нет связи с некоторыми номерами

[zubkov.aleksey]

Господа, прошу помощи.

Не проходят звонки на армянские мобильники. На городские нормально ходит.
Правило есть, отстреливает верно.
С мобильного телефона звоню - дозваниваюсь. Тот человек говорит что звонок проходит, но он ничего не слышит и в итоге кладёт трубку.
Направления на АТС смортрел - открыто, у провайдера смотрел - открыто. Всё работает, проблем нет. Но вот конкретно на туда - не работает
Прошу помощи чтоб понять причину. Лог звонка, собранный средствами АТС, ниже. Детализация - полная.

05.08.2020 15:56:41 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5060/UDP>
05.08.2020 15:55:41 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5060/UDP>
05.08.2020 15:54:58 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5483/UDP>
05.08.2020 15:54:41 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5060/UDP>
05.08.2020 15:53:41 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5060/UDP>
05.08.2020 15:53:22 - L:44521.1[Extn:169]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
05.08.2020 15:53:22 - Leg L:44521.1[Extn:169] is terminated: Cause: BYE from local
05.08.2020 15:53:22 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Terminated / I)
05.08.2020 15:53:22 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:22 - L:44521.1[Extn:169] got Terminated Send Req BYE from 0.0.0.0:0 tid=d325463599511e38 [email protected]:
BYE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---d325463599511e38;rport
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
From: <sip:[email protected]:5060>;tag=3c531f77
Call-ID: [email protected]
CSeq: 2 BYE
User-Agent: 3CXPhoneSystem 16.0.5.619 (619)
Content-Length: 0

05.08.2020 15:53:22 - L:44521.1[Extn:169] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=a403b0113c2f3f0d [email protected]:
BYE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-524287-1---a403b0113c2f3f0d;rport
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
From: <sip:[email protected]:5060>;tag=3c531f77
Call-ID: [email protected]
CSeq: 2 BYE
Content-Length: 0

05.08.2020 15:53:22 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Terminated / I)
05.08.2020 15:53:22 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:22 - Stop call record for leg L:44521.1[Extn:169]
05.08.2020 15:53:22 - Removing leg L:44521.1[Extn:169]
05.08.2020 15:53:22 - L:44521.1[Extn:169]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
05.08.2020 15:53:22 - Call(C:44521), Extn:169 on exit: DlgInfo(44521-3094/Terminated / I)
05.08.2020 15:53:22 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Confirmed / I)
05.08.2020 15:53:22 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:22 - Terminating L:44521.1[Extn:169]
05.08.2020 15:53:17 - Leg L:44521.1[Extn:169]: session is confirmed
05.08.2020 15:53:17 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Confirmed / I)
05.08.2020 15:53:17 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:17 - L:44521.1[Extn:169] got Confirmed Recv Req ACK from 172.16.0.154:5060 tid=2307996266 [email protected]:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.0.154:5060;branch=z9hG4bK2307996266
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>;tag=3c531f77
From: "Алексей Валерьевич Зубков" <sip:[email protected]:5060>;tag=3785153254
Call-ID: [email protected]
CSeq: 2 ACK
Proxy-Authorization: Digest username="169", realm="3CXPhoneSystem", nonce="414d535c153b3ca989:9672df984fdfca25adcf38302f248b0d", uri="sip:[email protected]:5060", response="94d1a76ae162a172c18f1f310f63d038", algorithm=MD5
User-Agent: Yealink SIP-T19P_E2 53.83.0.55 805ec01256a1
Content-Length: 0

05.08.2020 15:53:17 - Call recording is OFF for Extn:169
05.08.2020 15:53:17 - [CM503007]: Call(C:44521): Extn:169 has joined, contact <sip:[email protected]:5060/UDP>
05.08.2020 15:53:17 - L:44521.1[Extn:169]: OnLegConnected
05.08.2020 15:53:17 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Confirmed / I)
05.08.2020 15:53:17 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:17 - Call recording is OFF for Extn:169
05.08.2020 15:53:17 - Session 22758701 of leg L:44521.1[Extn:169] is connected
05.08.2020 15:53:17 - L:44521.1[Extn:169] got Connected.UAS Send 200/INVITE from 0.0.0.0:0 tid=3381021050 [email protected]:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.0.154:5060;branch=z9hG4bK3381021050
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>;tag=3c531f77
From: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE, UPDATE
Content-Type: application/sdp
Supported: replaces, timer
User-Agent: 3CXPhoneSystem 16.0.5.619 (619)
Content-Length: 315

v=0
o=3cxPS 327440924672 389130747905 IN IP4 10.10.60.2
s=3cxPS Audio call
c=IN IP4 10.10.60.2
t=0 0
m=audio 8344 RTP/AVP 0 8 9 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
05.08.2020 15:53:17 - L:44521.1[Extn:169] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=3381021050 [email protected]:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.0.154:5060;branch=z9hG4bK3381021050
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>;tag=3c531f77
From: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE, UPDATE
Content-Type: application/sdp
Supported: replaces, timer
Content-Length: 315

v=0
o=3cxPS 327440924672 389130747905 IN IP4 10.10.60.2
s=3cxPS Audio call
c=IN IP4 10.10.60.2
t=0 0
m=audio 8344 RTP/AVP 0 8 9 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
05.08.2020 15:53:17 - Call(C:44521), Extn:169 on exit: DlgInfo(44521-3094/Confirmed / I)
05.08.2020 15:53:17 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Early / I)
05.08.2020 15:53:17 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:17 - L:44521.1[Extn:169]: Set UAS contact <sip:[email protected]:5060/UDP>
05.08.2020 15:53:17 - L:44521.1[Extn:169]: PBX contact is based on local IP: 172.16.0.154:5060/UDP fk=832 tgt=
05.08.2020 15:53:17 - L:44521.1[Extn:169] has been connected to L:44521.3[EndCall:EndCall]; SDP state - GotOffer
05.08.2020 15:53:17 - L:44521.1[Extn:169]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
05.08.2020 15:53:17 - L:44521.3[EndCall:EndCall] has joined to L:44521.1[Extn:169]
05.08.2020 15:53:17 - L:44521.1[Extn:169] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=3381021050 [email protected]:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 172.16.0.154:5060;branch=z9hG4bK3381021050
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>;tag=3c531f77
From: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
Call-ID: [email protected]
CSeq: 2 INVITE
Content-Length: 0

05.08.2020 15:53:17 - Call(C:44521), Extn:169 on exit: DlgInfo(44521-3094/Early / I)
05.08.2020 15:53:17 - Call(C:44521), Extn:169 on entry: DlgInfo(44521-3094/Initial / I)
05.08.2020 15:53:17 - Notify dialog-info: Extn:169: sip:[email protected]:5060, Call(C:44521)
05.08.2020 15:53:17 - L:44521.1[Extn:169]: Set UAS contact <sip:[email protected]:5060/UDP>
05.08.2020 15:53:17 - L:44521.1[Extn:169]: PBX contact is based on local IP: 172.16.0.154:5060/UDP fk=832 tgt=
05.08.2020 15:53:17 - [CM503025]: Call(C:44521): Calling T:EndCall:EndCall@[Dev:sip:[email protected]:5483;rinstance=a01d8f4371a5f3a0] for L:44521.1[Extn:169]
05.08.2020 15:53:17 - [Flow] Call(C:44521): making call from L:44521.1[Extn:169] to T:EndCall:EndCall@[Dev:sip:[email protected]:5483;rinstance=a01d8f4371a5f3a0]
05.08.2020 15:53:17 - [CM503016]: Call(C:44521): Attempt to reach <sip:[email protected]:5060> from Extn:169 has failed. Reason: Server Failure
05.08.2020 15:53:17 - L:44521.1[Extn:169] failed to reach Line:10005>>81037497235191, reason Server Failure
05.08.2020 15:53:17 - Call to T:Line:10005>>81037497235191@[Dev:sip:[email protected]:5060] from L:44521.1[Extn:169] failed, cause: Cause: 500 Patience timeout/INVITE from 80.75.130.83:5060
05.08.2020 15:52:57 - [CM503025]: Call(C:44521): Calling T:Line:10005>>81037497235191@[Dev:sip:[email protected]:5060] for L:44521.1[Extn:169]
05.08.2020 15:52:57 - [Flow] Call(C:44521): making call from L:44521.1[Extn:169] to T:Line:10005>>81037497235191@[Dev:sip:[email protected]:5060]
05.08.2020 15:52:57 - [CM503027]: Call(C:44521): From: Extn:169 ("Алексей Валерьевич Зубков" <sip:[email protected]:5060>)  to  T:Line:10005>>81037497235191@[Dev:sip:[email protected]:5060]
05.08.2020 15:52:57 - [CM503004]: Call(C:44521): Route 1: from L:44521.1[Extn:169] to T:Line:10005>>81037497235191@[Dev:sip:[email protected]:5060]
05.08.2020 15:52:57 - Call(C:44521): Call from Extn:169 to 81037497235191 matches outbound rule 'Международная связь'
05.08.2020 15:52:57 - [Flow] Call(C:44521): has built target endpoint: Out#:>>Rule{Международная связь}>>81037497235191 for call from L:44521.1[Extn:169]
05.08.2020 15:52:57 - [CM503010]: Call(C:44521): Making route(s) from Extn:169 to <sip:[email protected]:5060/UDP>
05.08.2020 15:52:57 - Remote SDP is set for leg L:44521.1[Extn:169]
05.08.2020 15:52:57 - OnOffer from L:44521.1[Extn:169]
05.08.2020 15:52:57 - [CM505001]: Endpoint Extn:169: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Yealink SIP-T19P_E2 53.83.0.55 805ec01256a1] PBX contact: [sip:[email protected]:5060]
05.08.2020 15:52:57 - [CM500002]: Call(C:44521): Info on incoming INVITE from Extn:169:
Invite-IN Recv Req INVITE from 172.16.0.154:5060 tid=3381021050 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.0.154:5060;branch=z9hG4bK3381021050
Max-Forwards: 70
Contact: <sip:[email protected]:5060>
To: <sip:[email protected]:5060>
From: "Алексей Валерьевич Зубков"<sip:[email protected]:5060>;tag=3785153254
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Content-Type: application/sdp
Proxy-Authorization: Digest username="169",realm="3CXPhoneSystem",nonce="414d535c153b3ca989:9672df984fdfca25adcf38302f248b0d",uri="sip:[email protected]:5060",response="94d1a76ae162a172c18f1f310f63d038",algorithm=MD5
Supported: replaces
User-Agent: Yealink SIP-T19P_E2 53.83.0.55 805ec01256a1
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 306

v=0
o=- 20979 20979 IN IP4 172.16.0.154
s=SDP data
c=IN IP4 172.16.0.154
t=0 0
m=audio 12718 RTP/AVP 0 8 9 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=ptime:20
a=sendrecv
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
05.08.2020 15:52:57 - [CM503001]: Call(C:44521): Incoming call from Extn:169 to <sip:[email protected]:5060>
05.08.2020 15:52:57 - Leg L:44521.1[Extn:169] has external party ID {}
05.08.2020 15:52:57 - L:44521.1[Extn:169]: device's outbound URI is used: 172.16.0.154
05.08.2020 15:52:41 - Endpoint Extn:169 has refreshed contact <sip:[email protected]:5060/UDP>

 

[zubkov.aleksey]

Походу проблема решена - попробовал совершить звонок через другого ВоИП провайдера - звонок нормально прошёл. Звоню в суппорт. Возможно у них с маршрутизацией траблы

 

[igorsnezhko]

Возможно нужно проверить настройку сетевого экрана на стороне 3CX и отключить SIP ALG https://www.3cx.com/docs/ports/

 

[zubkov.aleksey]

Возможно нужно проверить настройку сетевого экрана на стороне 3CX и отключить SIP ALG https://www.3cx.com/docs/ports/

с этим мы порядок. с другого провайдера работает. и судя по торгам - звонок проходит, но вот дальше что то не так. в общем они меня поставили на дамп, будут изучать